German-Speaking Customer Support Specialist

Cross Border Talents; Hamburg; Remote; EUR 23,000 - 28,000; Full time

Benefits offered by this job

Free one-way flight to Athens

Two weeks paid hotel accommodation

Home-finding support

Job summary

Cross Border Talents is seeking a German-speaking Customer Support Specialist to support customers in German via phone, chat, and email from Greece. You will receive full training and join a young, multicultural team.

The role emphasizes strong communication and problem-solving skills, with relocation support and a flexible remote setup within Greece. No prior experience is required.

Qualifications

• German language level C2 is required.
• English level B2 or higher is required.
• Strong communication and problem-solving skills, plus curiosity and eagerness to learn.

Responsibilities

• Support German-speaking customers via phone, chat, and email with empathy and professionalism.
• Troubleshoot technical and service issues (full training provided).
• Keep accurate records and help improve the customer experience.
• Collaborate with a young, multicultural team.

Skills

German (C2)

English (B2+)

Communication

Problem-solving

Job description

Tired of grey skies and chilly mornings?
Trade in the cold for sunshine and sea breezes! Join our international team as a German-speaking Customer Support Specialist and enjoy the perfect balance: grow your career remotely from beautiful Greece while living the Mediterranean lifestyle think stunning beaches, vibrant culture, and delicious cuisine.

What You’ll Do

• Support German-speaking customers via phone, chat, and email with empathy and professionalism

• Troubleshoot technical and service issues (full training provided!)

• Keep accurate records and help improve the customer experience

• Collaborate with a young, dynamic, and multicultural team

What We’re Looking For

• German at C2 level and English at B2 or above

• Strong communication and problem-solving skills

• Positive attitude, curiosity, and eagerness to learn

• No prior experience required we will train you!

• Must reside in Greece or be willing to relocate (remote work only from Greece)

What You’ll Get

• Competitive monthly salary

• Flexible remote work from anywhere in Greece

• Relocation package including:

  • Free one-way flight to Athens

  • Two weeks of paid hotel accommodation upon arrival

  • Support from our real estate agency to help you find your new home after the hotel stay
    (please note that rent will be at your own expense)

• Real career development opportunities

• A young, multicultural, and dynamic work environment with colleagues from all over the world

Escape the cold and start your Mediterranean adventure!
Imagine weekdays spent helping customers and weekends island hopping, enjoying fresh seafood, and watching sunsets over the Acropolis.

More than a job its a lifestyle.