German-speaking Customer Support

Cross Border Talents; Leipzig; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading global recruitment firm is looking for German-speaking Customer Support & Content Moderation Agents. This role involves responding to customer inquiries and moderating content, primarily in a dynamic work environment in Malta. Candidates should possess strong German and English communication skills, a keen attention to detail, and a willingness to learn, with full training provided. Competitive salary and relocation benefits offered.

Leistungen

Paid on-site training

Health insurance

Relocation package

Accommodation coverage

Flight reimbursement

Career growth opportunities

Qualifikationen

• Proficiency in German (spoken and written) is mandatory.
• Minimum B2 level in English communication skills required.
• Must be flexible and motivated to learn new technologies.

Aufgaben

• Professionally respond to customer questions and complaints.
• Review content for compliance with guidelines and laws.

Kenntnisse

Proficiency in German

Good communication skills in English

Strong attention to detail

Comfortable with technology

Flexible and motivated to learn

Jobbeschreibung

German-speaking Customer Support & Content Moderator Work & Travel Experience in Malta

Are you looking for a new adventure combining career growth and lifestyle? How about living by the sea enjoying the Mediterranean vibe surfing after work and building an international career in sunny Malta?

We are hiring German-speaking Customer Support & Content Moderation Agents to join a leading global team committed to creating a safer digital world.

This is your chance to combine work and travel: gain valuable experience, develop your professional skills and explore one of Europe's most vibrant duties and responsibilities.

Your Role

As a Customer Support Agent, 70% of your work involves professionally responding to customer questions and complaints via email or live chat (no phone calls).

As a Content Moderator, 30% of your work involves reviewing content across various marketplaces and apps, ensuring compliance with company guidelines and country‑specific laws. By doing so, you contribute to a secure online space for users to interact with each other.

What We’re Looking For

• Proficiency in German (spoken and written).
• Good communication skills in English (minimum B2).
• Strong attention to detail and ability to make decisions quickly.
• Comfortable with technology and online platforms.
• Flexible and motivated to learn. No prior experience required; full training is provided.

Salary & Contract

• Basic Salary: €1650 gross per month (€1400 net).
• Quarterly government support: €130.
• Performance Bonus: Up to €200 twice per year (after 6 months in February and August).
• Contract Type: Permanent (indefinite).
• Schedule: Rotational shifts, 5 days per week with 2 days off.

Benefits

• Paid 2‑week on‑site training.
• Health insurance (free after 6 months).
• Relocation package: airport pick‑up upon arrival.
• Hotel accommodation covered by the company (5 nights, extendable up to 3 weeks).
• Flight reimbursement up to €200 (paid after 6 months).
• Career growth opportunities within an international group.
• Live and work in Malta: a safe welcoming island with great weather, culture and lifestyle.

Application

Interested? Apply or send us your CV in English confirming your German level, English level, and your right to work in the EU to [email].