German-speaking Customer Support

Cross Border Talents; Dortmund; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading international company is seeking German-speaking Customer Support and Content Moderation Agents to join their team in Malta. This role involves handling customer inquiries and moderating content to ensure compliance with guidelines. Candidates must be fluent in German and have good English skills. This position offers a salary of €1650 gross per month, includes a relocation package, and provides opportunities for career growth within the company.

Leistungen

Paid 2-week on-site training

Health insurance

Relocation package

Accommodation covered for initial stay

Flight reimbursement

Career growth opportunities

Experience living and working in Malta

Qualifikationen

• Fluent in German, both spoken and written.
• Good English communication skills are essential.
• Attention to detail and ability to make quick decisions.
• Familiarity with online platforms is required.

Aufgaben

• Respond to customer inquiries via email or live chat.
• Review content for compliance with guidelines and laws.

Kenntnisse

Proficiency in German

Good communication skills in English (minimum B2)

Strong attention to detail

Comfortable with technology

Flexible and motivated to learn

Jobbeschreibung

German-speaking Customer Support & Content Moderator Work & Travel Experience in Malta

Are you looking for a new adventure combining career growth and lifestyle? How about living by the sea enjoying the Mediterranean vibe surfing after work and building an international career in sunny Malta?

We are hiring German-speaking Customer Support & Content Moderation Agents to join a leading global team committed to creating a safer digital world.

This is your chance to combine work and travel: gain valuable experience, develop your professional skills and explore one of Europe's most vibrant duties and responsibilities.

Your Role

As a Customer Support Agent, 70% of your work involves professionally responding to customer questions and complaints via email or live chat (no phone calls).

As a Content Moderator, 30% of your work involves reviewing content across various marketplaces and apps, ensuring compliance with company guidelines and country‑specific laws. By doing so, you contribute to a secure online space for users to interact with each other.

What We’re Looking For

• Proficiency in German (spoken and written).
• Good communication skills in English (minimum B2).
• Strong attention to detail and ability to make decisions quickly.
• Comfortable with technology and online platforms.
• Flexible and motivated to learn. No prior experience required; full training is provided.

Salary & Contract

• Basic Salary: €1650 gross per month (€1400 net).
• Quarterly government support: €130.
• Performance Bonus: Up to €200 twice per year (after 6 months in February and August).
• Contract Type: Permanent (indefinite).
• Schedule: Rotational shifts, 5 days per week with 2 days off.

Benefits

• Paid 2‑week on‑site training.
• Health insurance (free after 6 months).
• Relocation package: airport pick‑up upon arrival.
• Hotel accommodation covered by the company (5 nights, extendable up to 3 weeks).
• Flight reimbursement up to €200 (paid after 6 months).
• Career growth opportunities within an international group.
• Live and work in Malta: a safe welcoming island with great weather, culture and lifestyle.

Application

Interested? Apply or send us your CV in English confirming your German level, English level, and your right to work in the EU to [email].