German-Speaking Customer Service & Support Opportunities - Lisbon, Portugal

Cross Border Talents; Magdeburg; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An international recruitment agency is seeking German-speaking professionals for customer experience teams in Lisbon. Responsibilities include providing customer support in German, resolving inquiries, and collaborating with global teams. Candidates should have strong communication skills, experience in customer service or sales, and EU citizenship or valid residence in Portugal. A comprehensive relocation package is provided, including paid flights and accommodation options.

Leistungen

Performance and Complexity Bonuses

Meal Allowance

Transport Allowance

Health Insurance

Paid training and continuous development opportunities

Multicultural and inclusive work environment

Qualifikationen

• Previous experience in customer service, sales, or technical support preferred.
• Flexible and comfortable working in a multicultural team environment.
• EU citizenship or valid residence in Portugal.

Aufgaben

• Provide excellent customer support in German via phone, chat, and email.
• Handle customer inquiries related to products, orders, or account issues.
• Detect and resolve problems effectively while maintaining quality standards.
• Collaborate with international teams to enhance customer experience.
• Ensure compliance with internal and client procedures.

Kenntnisse

Fluent in German (C1/C2)

Good English (B2)

Strong communication skills

Problem-solving skills

Jobbeschreibung

Start Dates: Multiple November & December 2025
Contract Type: Full-Time, Permanent (varies by project)
Work Model: On-Site

About the Opportunities

We are currently hiring German-speaking professionals to join several international customer experience teams based in Lisbon, Portugal.
These openings cover a range of sectors including E-Commerce, Digital Marketing, Social Media, Travel, and Fraud Prevention.

If you’re looking for a fresh professional challenge abroad, want to work in a sunny European capital, and enjoy helping customers, this is your chance to start an international career with full relocation support.

Main Responsibilities

• Provide excellent customer support in German via phone, chat, and email
• Handle customer inquiries related to products, orders, or account issues
• Detect and resolve problems effectively while maintaining quality standards
• Collaborate with international teams to enhance the customer experience
• Ensure compliance with internal and client procedures

Your Profile

• Fluent in German (C1/C2) and good English (B2)
• Previous experience in customer service, sales, or technical support preferred
• Strong communication and problem-solving skills
• Flexible and comfortable working in a multicultural team environment
• EU citizenship or valid residence in Portugal

Whats Offered

• Base Salary: from 1,000 to 1,500 × 14 months (depending on project)
• Performance and Complexity Bonuses
• Meal Allowance
• Transport Allowance
• Health Insurance
• Paid training and continuous development opportunities
• Multicultural, inclusive, and international work environment

Relocation Package (for candidates moving to Lisbon)

• Paid flight to Lisbon
• Temporary hotel accommodation
• Shared apartment option at 280/month (all utilities included, deducted from payslip)
• Relocation assistance from a dedicated support team