German-Speaking Customer Service Specialist (m / f / d) – Work in Portugal

Workster; Frankfurt (Oder); Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading customer experience provider is seeking motivated German-speaking talents to provide exceptional service in Portugal. This role involves supporting customers via phone, email, or chat, with a focus on professionalism and empathy. Candidates should have excellent German (C1) and good English (B2) skills. The offer includes a relocation package, paid training, and a permanent contract from day one.

Leistungen

Accommodation in Lisbon or Porto included

Flight reimbursement

Assistance with all administrative steps

Paid training

Permanent contract from day one

Clear career growth opportunities

Attractive salary package

Performance bonus

Meal allowance

Qualifikationen

• Must have EU citizenship or a valid work permit for Portugal.

Aufgaben

• Support customers via phone, email, or chat.
• Answer questions about products, orders, or services.
• Handle customer inquiries with professionalism and empathy.
• Document and update customer information in internal systems.
• Collaborate with other teams to ensure customer satisfaction.

Kenntnisse

Excellent German skills (C1 minimum)

Good English skills (B2 minimum)

Previous experience in customer service

Communicative

Solution-oriented

Team player

Jobbeschreibung

Workster is partnering with one of the world’s leading customer experience providers to recruit motivated German-speaking talents who want to work in an international environment in Portugal .

This is an excellent opportunity to represent some of the most famous global brands and deliver exceptional service. 🌍

💼 Your Responsibilities

• Support customers via phone, email, or chat
• Answer questions about products, orders, or services
• Handle customer inquiries with professionalism and empathy
• Document and update customer information in internal systems
• Collaborate with other teams to ensure customer satisfaction

🎯 Your Profile

• Excellent German skills (C1 minimum)
• Good English skills (B2 minimum)
• Previous experience in customer service, retail, or a similar field is a plus
• Communicative, solution-oriented, and a true team player
• EU citizenship or a valid work permit for Portugal

🌴 The Offer

✈️ Relocation package :

• Accommodation in Lisbon or Porto included + flight reimbursement
• Assistance with all administrative steps (bank account, taxes, insurance)
• Paid training provided
• Permanent contract from day one
• International work environment in modern offices
• Clear career growth and development opportunities
• Attractive salary package + performance bonus and meal allowance

📍 Location : Lisbon or Porto (depending on the project)

🕒 Start date : To be agreed

👉 Ready for your next adventure in Portugal?

Apply now and start your international career with Workster! 🌟