German-Speaking Customer Service Specialist (m / f / d) – Work in Portugal

Workster; Essen; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading customer experience provider is seeking motivated German-speaking talents for a customer service role in Portugal. You'll support customers and represent global brands in an international environment. The position offers a relocation package, paid training, and a permanent contract with competitive salary and benefits.

Leistungen

Accommodation in Lisbon or Porto included

Flight reimbursement

Paid training

Permanent contract from day one

Career growth opportunities

Attractive salary package

Qualifikationen

• Fluency in German and English required.
• Experience in customer service, retail, or similar fields is a plus.
• Must have EU citizenship or valid work permit for Portugal.

Aufgaben

• Support customers via phone, email, or chat.
• Answer questions about products, orders, or services.
• Handle customer inquiries with professionalism and empathy.
• Document and update customer information in internal systems.
• Collaborate with other teams to ensure customer satisfaction.

Kenntnisse

Excellent German skills (C1 minimum)

Good English skills (B2 minimum)

Previous experience in customer service

Communicative and solution-oriented

Team player

Jobbeschreibung

Workster is partnering with one of the world’s leading customer experience providers to recruit motivated German-speaking talents who want to work in an international environment in Portugal .

This is an excellent opportunity to represent some of the most famous global brands and deliver exceptional service. 🌍

💼 Your Responsibilities

• Support customers via phone, email, or chat
• Answer questions about products, orders, or services
• Handle customer inquiries with professionalism and empathy
• Document and update customer information in internal systems
• Collaborate with other teams to ensure customer satisfaction

🎯 Your Profile

• Excellent German skills (C1 minimum)
• Good English skills (B2 minimum)
• Previous experience in customer service, retail, or a similar field is a plus
• Communicative, solution-oriented, and a true team player
• EU citizenship or a valid work permit for Portugal

🌴 The Offer

✈️ Relocation package :

• Accommodation in Lisbon or Porto included + flight reimbursement
• Assistance with all administrative steps (bank account, taxes, insurance)
• Paid training provided
• Permanent contract from day one
• International work environment in modern offices
• Clear career growth and development opportunities
• Attractive salary package + performance bonus and meal allowance

📍 Location : Lisbon or Porto (depending on the project)

🕒 Start date : To be agreed

👉 Ready for your next adventure in Portugal?

Apply now and start your international career with Workster! 🌟