German-Speaking Customer Service Specialist (m / f / d) – Work in Portugal

Workster; Dortmund; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading customer experience provider is seeking motivated German-speaking talents for an international customer service role in Portugal. Responsibilities include supporting customers, answering inquiries, and ensuring satisfaction. Candidates must be proficient in German (C1) and English (B2) and have a valid work permit. A comprehensive relocation package and permanent contract are offered.

Leistungen

Relocation package

Paid training

Performance bonus

Meal allowance

Clear career growth opportunities

Qualifikationen

• Proficiency in German (C1 minimum) and English (B2 minimum).
• Experience in customer service or a similar field is a plus.
• Must have EU citizenship or valid work permit for Portugal.

Aufgaben

• Support customers via phone, email, or chat.
• Answer questions about products, orders, or services.
• Document and update customer information in internal systems.
• Collaborate with other teams to ensure customer satisfaction.

Kenntnisse

Excellent German skills (C1 minimum)

Good English skills (B2 minimum)

Previous experience in customer service

Communicative and solution-oriented

Team player

Jobbeschreibung

Workster is partnering with one of the world’s leading customer experience providers to recruit motivated German-speaking talents who want to work in an international environment in Portugal .

This is an excellent opportunity to represent some of the most famous global brands and deliver exceptional service. 🌍

💼 Your Responsibilities

• Support customers via phone, email, or chat
• Answer questions about products, orders, or services
• Handle customer inquiries with professionalism and empathy
• Document and update customer information in internal systems
• Collaborate with other teams to ensure customer satisfaction

🎯 Your Profile

• Excellent German skills (C1 minimum)
• Good English skills (B2 minimum)
• Previous experience in customer service, retail, or a similar field is a plus
• Communicative, solution-oriented, and a true team player
• EU citizenship or a valid work permit for Portugal

🌴 The Offer

✈️ Relocation package :

• Accommodation in Lisbon or Porto included + flight reimbursement
• Assistance with all administrative steps (bank account, taxes, insurance)
• Paid training provided
• Permanent contract from day one
• International work environment in modern offices
• Clear career growth and development opportunities
• Attractive salary package + performance bonus and meal allowance

📍 Location : Lisbon or Porto (depending on the project)

🕒 Start date : To be agreed

👉 Ready for your next adventure in Portugal?

Apply now and start your international career with Workster! 🌟