German-Speaking Customer Service Specialist (m / f / d) – Work in Portugal

Workster; Berlin; Remote; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

An international staffing firm is seeking motivated individuals for a customer support role in Portugal, requiring excellent German (C1) and good English (B2) skills. Applicants with experience in customer service or retail are preferred. The job includes a relocation package covering accommodation in Lisbon or Porto, and offers a permanent contract, attractive salary, and career growth opportunities.

Leistungen

Accommodation in Lisbon or Porto included

Flight reimbursement

Paid training provided

Permanent contract from day one

Clear career growth opportunities

Attractive salary package

Performance bonus and meal allowance

Qualifikationen

• Must have EU citizenship or a valid work permit for Portugal.
• Experience in customer service, retail, or a similar field is a plus.

Aufgaben

• Support customers via phone, email, or chat.
• Handle customer inquiries with professionalism and empathy.
• Collaborate with other teams to ensure customer satisfaction.

Kenntnisse

Excellent German skills (C1 minimum)

Good English skills (B2 minimum)

Previous experience in customer service

Communicative and solution-oriented

Jobbeschreibung

Workster is partnering with one of the world’s leading customer experience providers to recruit motivated German-speaking talents who want to work in an international environment in Portugal .

This is an excellent opportunity to represent some of the most famous global brands and deliver exceptional service. 🌍

💼 Your Responsibilities

• Support customers via phone, email, or chat
• Answer questions about products, orders, or services
• Handle customer inquiries with professionalism and empathy
• Document and update customer information in internal systems
• Collaborate with other teams to ensure customer satisfaction

🎯 Your Profile

• Excellent German skills (C1 minimum)
• Good English skills (B2 minimum)
• Previous experience in customer service, retail, or a similar field is a plus
• Communicative, solution-oriented, and a true team player
• EU citizenship or a valid work permit for Portugal

🌴 The Offer

✈️ Relocation package :

• Accommodation in Lisbon or Porto included + flight reimbursement
• Assistance with all administrative steps (bank account, taxes, insurance)
• Paid training provided
• Permanent contract from day one
• International work environment in modern offices
• Clear career growth and development opportunities
• Attractive salary package + performance bonus and meal allowance

📍 Location : Lisbon or Porto (depending on the project)

🕒 Start date : To be agreed

👉 Ready for your next adventure in Portugal?

Apply now and start your international career with Workster! 🌟