German-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; Leipzig; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a Customer Expert for a remote position in Greece. The ideal candidate must be fluent in German and have strong communication skills. Responsibilities include customer interactions and case tracking, aiming for high customer satisfaction. This position offers competitive salary, relocation support, and health care benefits.

Leistungen

Relocation support

Competitive monthly salary

Health care benefits

Full training

Professional growth opportunities

Free online Greek language courses

Qualifikationen

• Fluency in German required.
• Very good communication skills in English (B2 level).
• Exceptional communication and soft skills.

Aufgaben

• Communicate with customers via phone chat and e-mail.
• Track and follow cases to ensure closure efficiently.
• Maintain high customer satisfaction.

Kenntnisse

Fluency in German

Communication skills in English B2

Problem-solving skills

Tech savviness

Multitasking ability

Team player

Jobbeschreibung

Position : Customer Expert

Work model : Remote in Greece

Location : Greece

Employment type : Full-time

What you will do

• Communicate with customers via phone chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in German
• Very good communication skills in English B2 level
• Exceptional communication & soft skills as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful able to multitask
• Thrive as a team player in a fast‑paced high‑energy change‑oriented environment

What we offer

• Complete support to help you ease your relocation to Greece; we cover your flight tickets, expenses for 2 weeks of hotel accommodation (including breakfast), and support with the house‑searching process (all at no cost to you)
• Competitive monthly salary, 2 extra salaries per year, monthly performance bonus; Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Key Skills

• Instrument
• Business Consultancy
• Cosmetology
• Elevator Maintenance
• AC Maintenance
• Marine Services

Experience : years

Vacancy : 1