German Speaking Customer Consultant (m / w / d) in Istanbul

TELUS International; Dortmund; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading customer experience provider is seeking a German-speaking Customer Consultant to join their team in Istanbul. Responsibilities include completing money transfer requests and solving customer inquiries. The ideal candidate must possess B2-level proficiency in German and English and be available for night shifts. This role offers a signing bonus and various benefits, including private health insurance and a relocation package.

Leistungen

Signing bonus of 20,000 TL

Performance bonuses

Relocation package

Private health insurance

Meal subsidy

Office shuttle

Career development opportunities

Dynamic and supportive team

Flat hierarchies

Referral bonuses

Qualifikationen

• Minimum B2 level in German (written and spoken) and English.
• Available to work in night shift system.
• Strong communication skills and being a good team player.

Aufgaben

• Completing money transfer requests.
• Providing solutions to questions/problems or conveying issues to relevant units.

Kenntnisse

Strong communication skill

Team player

Fluent in German (B2)

Fluent in English

Jobbeschreibung

German Speaking Customer Consultant (m / w / d) in Istanbul

If your answer is “YES” – join the leader of the CX (Customer Experience) sector TELUS International Türkiye! We are currently looking for German‑speaking Customer Representatives who have the following criteria and will strengthen our team.

What we offer :

• Signing bonus of 20,000 TL due to holiday season hiring (applicable only for German speaking candidates, who will start on 09.01.2024)
• Performance bonuses
• Relocation package
• Private health insurance and meal subsidy
• Office shuttle for an easier journey to work
• Stable career development opportunities
• Dynamic and supportive team
• Flat hierarchies and work in an international structure
• Referral bonuses

Your tasks :

• Completing money transfer requests
• Providing solutions to questions / problems encountered or conveying the issue to the relevant units

Requirements :

• Residency in İstanbul
• Minimum B2 level in German (written and spoken) and English
• Available to work in night shift system
• Strong communication skill
• Being a good team player

Join our team and apply now!

About us : TELUS International Türkiye is a leading customer experience and digital solutions provider with over 2,000 team members in Izmir and Istanbul. We design, build and deliver next‑generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. TELUS International has almost 70,000 team members across 28+ countries, providing customer service at its best in more than 50 languages for 600+ international and well‑known partners. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next‑generation digital technologies to deliver better business outcomes. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal‑opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.