German Speaking Customer Consultant for Netflix - Athens

Speakit Jobs; Potsdam; Remote; EUR 36.000 - 45.000; Vollzeit

Zusammenfassung

A leading recruitment agency seeks a German Customer Support Consultant for Netflix in Athens. Candidates will communicate with subscribers via chat and phone, assisting with questions and troubleshooting. Required skills include proficiency in German and excellent communication in English. This role requires relocation and offers a monthly performance bonus and relocation package.

Leistungen

Excellent salary

14 salaries per year

Monthly performance bonus (up to 145€ gross)

Relocation package covered

Training and familiarization phase

Opportunity to grow in a multinational company

Qualifikationen

• 6 months of relevant customer care experience.
• Communication proficiency in English and German.
• EU Passport required.
• Willingness to relocate to Greece.

Aufgaben

• Communicate with subscribers through chat & phone.
• Answer how-to questions about payment.
• Troubleshoot streaming and content issues.
• Assist subscribers with navigation on Netflix.

Kenntnisse

Excellent communication skills in German

C1 / C2 English skills

General understanding of online marketing products/services

Ausbildung

Bachelor’s degree

Jobbeschreibung

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Description

Are you a German speaker? We are looking for German Customer Support Consultants to join the dynamic team of Netflix. Are you a TV shows fan?

Start your career in Greece and work for Netflix, one of the world's leading entertainment services!

Pack your bags for Athens and kick-start your career.

What you will do

• Communicating through chat & phone with subscribers
• Answering how-to questions about payment
• Troubleshooting streaming and content issues
• Assisting subscribers with howto questions & navigating on Netflix

Requirements

• Excellent communication skills in German
• C1 / C2 English skills
• Bachelor’s degree (preferred)
• Minimum 6 months of relevant customer care experienceGeneral understanding of online marketing products / services being supported
• Excellent communication skills
• EU Passport
• Relocation to Greece

Benefits

• Excellent salary
• 14 salaries per year
• Monthly performance bonus (up to 145€ gross)
• Relocation package covered
• Athens based position (w ork from home policy)
• International career in a multicultural environment
• Training and familiarization phase
• Opportunity to grow in a multinational company

Only CVs in English will be reviewed

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