German Speakers–Logistics&Delivery Advisor-Hybrid in Bulgaria-Relocation Support

FH Collective - Academy; Dortmund; Hybrid; EUR 15,000 - 20,000; Full time

Benefits offered by this job

Relocation bonus €1,500 (gross)

21 days company-provided accommodation

Assistance finding long-term housing

Fully paid on-site training

International working environment

Long-term career opportunities

Job summary

FH Collective - Academy is seeking a Logistics & Delivery Advisor to support customers with shipment and delivery inquiries in an international environment. The role offers a hybrid work model with one week per month in Sofia and relocation support.

You will help customers in German, handle logistics questions, and provide accurate information while working with colleagues across Europe. This position emphasizes customer experience and cross-border collaboration.

Qualifications

• Native or fluent German language required.
• Good English language skills.
• Strong communication and customer service mindset.

Responsibilities

• Assist customers with shipment and delivery inquiries.
• Communicate with customers in German.
• Handle delivery and logistics inquiries.
• Provide accurate information and effective solutions.
• Collaborate with an international team.

Skills

German

English

Job description

Looking for you're an international adventure? Looking for an international career without giving up your work-life balance?

Join a global team in Sofia, Bulgaria, enjoy a hybrid work model, full relocation support, and the opportunity to work in an international environment while using your German and English language skills every day.

Work in an international environment, meet people from across Europe, and enjoy an affordable lifestyle with full relocation support.

Location

Sofia, Bulgaria

Sofia is one of Europe's fastest-growing international hubs, offering an affordable cost of living, vibrant nightlife, beautiful mountain scenery, and a large international community. It's the perfect destination to gain international work experience while enjoying an excellent work-life balance. Hybrid working model: Only 1 week per month from the office, the remaining weeks working remotely.

Salary & Benefits

€1,535 gross per month

Relocation Package

• 1,500 € Gross Relocation Bonus (paid in two instalments)
• 21 days of company-provided accommodation
• Assistance finding long-term accommodation
• Fully paid on-site training
• International working environment
• Long-term career opportunities

Your Role

As a Logistics & Delivery Advisor, you'll help customers with shipment and delivery-related inquiries while ensuring an excellent customer experience.

Your responsibilities include:

• Supporting customers in German
• Handling delivery and logistics inquiries
• Solving shipment-related issues
• Providing accurate information and effective solutions
• Working closely with an international team

What We're Looking For

• Native or fluent German
• Good English skills
• Positive attitude and excellent communication skills
• Comfortable working in a hybrid environment (1 week per month from the Sofia office)