German Speaker Customer Support Agents - (Included relocation package )

The lemon Consulting; Berlin; Vor Ort; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A leading consulting company is seeking German-speaking Customer Support Agents for its Berlin office, providing a fully paid relocation package. Candidates will offer professional technical support to customers, requiring strong communication and problem-solving skills. Opportunities for advancement within the company are available, with excellent additional benefits.

Leistungen

Fully paid relocation package

14 salaries per year (2 extra)

Performance bonuses

Development opportunities

Health insurance

Real estate agent assistance

Qualifikationen

• Fluent in German and English (B2).
• Basic computer handling skills.
• Experience in customer support is a plus.

Aufgaben

• Provide professional technical support to customers via phone and email.
• Meet customer service quality goals and compliance regulations.
• Build meaningful relationships with customers.

Kenntnisse

Problem-solving

Communication skills

Multitasking

Customer service skills

Interpersonal relationship skills

Jobbeschreibung

German Speaker Customer Support Agents - (Included relocation package ), Berlin

Client:

The lemon Consulting

Location:

Berlin, Germany

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

Job Views:

2

Posted:

23.06.2025

Expiry Date:

07.08.2025

Job Description:

Are you ready to take the leap and move to the beautiful, sunny island Crete in Greece? Explore the great island in your freetime and boost your CV with a job for a big company, that provides customer service for big companies

Enjoy the weather, amazing food, beautiful beaches, and a low tax rate!

*YOU NEED A EUROPEAN PASSPORT TO APPLY*

The job:

You will be representing them as a company and providing professional technical support with whatever inquiries they have - everything from specific models, purchases, errors etc. Therefore, it is important that you are a problem-solving individual with a positive attitude. You will receive the necessary training before you start handling customers, but it is an advantage to have an interest in cars beforehand!

Your daily work will include tasks like these:

• Provide the highest level of support to our customers via phone and email on a range of issues
• Give accurate, valid, and complete information by using the proper procedures
• Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
• Create a great customer experience that people value and we are proud of
• Be responsible for following the direction of the management and providing feedback

Requirements

You speak German fluently and you are fluent in English (B2).

Experience in customer support is a plus but not a must.

You have a basic understanding and level of computer handling skills. Excellent multitasking skills.

You have a desire to learn and advance, and be a curious investigator and problem solver.

Strong communication skills with excellent phone conversation skills, attentive listening skills. You have good interpersonal relationship building skills

We Offer:

• Fully paid relocation package
• Get 2 extra salaries per year (total of 14 salaries)
• Performance bonuses
• Development opportunities within the company (supervisor, quality analyst, CSR2, trainer)
• Relocation package (flight, airport pickup, and accomodation)
• Health insurance
• Real estate agent on our account to help you find an apartment
• Assistance in opening a Greek bank account, tax paperwork

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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