German Language Customer Service Lisbon Opportunity

Cross Border Talents; Bonn; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A tech and digital services leader is seeking a German Speaking Customer Support representative. The role involves delivering exceptional customer service via chat, email, and phone. Proficiency in German and English is required. The position offers competitive salary, relocation package, and various incentives, all while you enjoy living in vibrant Lisbon.

Leistungen

Competitive salary

Language bonus

Performance incentives

Daily meal allowance

Health insurance coverage

Paid onboarding and training program

Monthly transportation bonus

€2,500 gross relocation package

Qualifikationen

• Prior experience in customer service is great but not required.
• Willing to relocate to Lisbon and start soon.
• EU citizen or holder of Portuguese residence card.

Aufgaben

• Deliver world-class customer service in German via chat, email, and phone.
• Help users with account questions, policies, or technical concerns.
• Identify opportunities to improve processes and customer satisfaction.
• Keep internal records precise and updated.
• Collaborate with a vibrant and international team.

Kenntnisse

German (C2/native)

English (B2)

Jobbeschreibung

German Speaking Customer Support – Lisbon, Portugal

Work where innovation meets inspiration! Join an international leader in technology and digital services, and support one of the most popular video-sharing platforms used by millions around the globe. Here, you’ll do more than just answer questions — you’ll connect with people, solve real problems, and make digital experiences smoother for everyone.

Why Lisbon is the Perfect Move

Lisbon combines career opportunities with an incredible lifestyle. You’ll work in one of Europe’s most exciting tech hubs, while enjoying beaches, sunshine, and a relaxed atmosphere after work. With a growing international community, you’ll quickly feel at home in this welcoming city.

Your Responsibilities

• Deliver world-class customer service in German via chat, email, and phone.
• Help users with account questions, policies, or technical concerns.
• Identify opportunities to improve processes and customer satisfaction.
• Keep internal records precise and updated.
• Collaborate with a vibrant and international team.

Your Profile

• German (C2/native) and English (B2) proficiency.
• EU citizen or holder of Portuguese residence card.
• Willing to relocate to Lisbon and start soon.
• Prior experience in customer service is great but not required.

What’s in It for You

• Competitive salary + language bonus every month.
• Performance incentives for outstanding results.
• Daily meal allowance via meal card.
• Health insurance coverage.
• Paid onboarding and training program.
• Monthly transportation bonus.
• €2,500 gross relocation package (paid with your first salary).

🌍 Seize the opportunity to grow your career in one of Europe’s most vibrant cities!
Start your international journey with a company that values your language skills, motivation, and ambition. Apply now and make Lisbon your new home!