German Customer Support Specialist Relocate to Lisbon

Cross Border Talents; Bremen; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading global professional services company is seeking a German-speaking Customer Support Agent to join their team in Lisbon, Portugal. You will be responsible for assisting users with queries related to the platform. A strong command of German and English is required. The role offers competitive salary, relocation support, and comprehensive benefits including health insurance. Apply now to start your international career!

Leistungen

Competitive salary

Fixed monthly language bonus

Performance-based bonus

Daily meal allowance

Comprehensive health insurance

Paid training

Monthly transportation bonus

Relocation package of €2,500 gross

Qualifikationen

• No visa sponsorship provided.
• Willingness to relocate to Portugal.
• Previous customer support experience is an advantage but not mandatory.

Aufgaben

• Provide professional customer support via email, chat, and phone.
• Assist users with inquiries related to content and platform navigation.
• Ensure a high level of customer satisfaction through efficient problem-solving.

Kenntnisse

Native-level or C2 German

B2 English

Jobbeschreibung

German Speaking Customer Support – Lisbon, Portugal

Join one of the world’s leading global professional services companies, providing digital, technology, and consulting solutions for some of the most renowned international brands. You’ll become part of a multicultural and forward-thinking team, supporting one of the most popular online video platforms globally — a place where creativity, information, and entertainment come together for billions of users every day.

Why Lisbon?

Lisbon has quickly become one of Europe’s top destinations for professionals seeking a balance between career growth and lifestyle. With over 300 days of sunshine, a rich cultural heritage, delicious cuisine, and a vibrant expat community, Lisbon offers an amazing quality of life — all while being a dynamic hub for the world’s top tech companies.

Your Daily Tasks

• Provide professional customer support via email, chat, and phone.

• Assist users with inquiries related to content, policies, and platform navigation.

• Ensure a high level of customer satisfaction through efficient problem-solving.

• Collaborate with the team to maintain high-quality service standards.

• Escalate complex issues to relevant departments when needed.

• Maintain accurate records of interactions in internal systems.

Requirements

• Native-level or C2 German and B2 English (spoken and written).

• EU citizenship or valid Portuguese residence card (visa sponsorship not provided).

• Willingness to relocate to Portugal and start as soon as possible.

• Previous customer support or similar experience is an advantage, but not mandatory — full training is provided.

Benefits

• Competitive salary with a fixed monthly language bonus.

• Performance-based bonus to reward your results.

• Daily meal allowance provided via meal card.

• Comprehensive health insurance.

• Paid training to ensure a smooth start and professional development.

• Monthly transportation bonus.

• Relocation package of €2,500 gross, paid with your first salary to help you settle comfortably in Lisbon.

✨ Don’t wait — start your international career today! Join a global company where your language skills and motivation can open doors to exciting growth opportunities. Lisbon is calling — are you ready to answer?