German Customer Support Specialist

Cross Border Talents; München; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading e-commerce company is seeking Customer Service Specialists fluent in German and English to provide top-notch support in Lisbon. You'll work on-site with rotating shifts, ensuring customer satisfaction through effective communication and problem-solving. Enjoy benefits such as a welcome bonus and meal allowance as you thrive in a vibrant team environment.

Leistungen

Welcome bonus of 3000 euro

Meal allowance of 7.23 euro per day

Transport allowance of 20 euro per month

Health insurance from day one

Qualifikationen

• German at C2 level is a must-have.
• English at B2 level is required.
• Strong communication and problem-solving skills.

Aufgaben

• Provide customer support via phone, chat, and email.
• Troubleshoot issues and resolve customer queries.
• Ensure customer satisfaction and retain a positive attitude.

Kenntnisse

Customer support

German at C2 level

English at B2 level

Communication skills

Jobbeschreibung

Lisbon, Portugal | Full-Time | On-site

Are you ready to put your German at C2 level and English at B2 level skills to work all while enjoying the sunny vibes of Lisbon? Were on the hunt for motivated and solution-driven Customer Service Specialists to join a buzzing e-commerce support team right in the heart of this vibrant city.

Your mission, should you choose to accept it:
Work on-site with rotating shifts, delivering top-notch support to German-speaking customers in a fast-paced, exciting e-commerce world.

Your schedule:

• Monday to Sunday
• 07:0023:00 (rotating shifts, so you get variety!)
• 2 rotating days off each week (because rest matters)
• And hey, maybe one day 24/7 shifts but well keep you posted!

What's in it for you?

• A welcome bonus of 3000 euro (hello, extra cash!)
• Meal allowance of 7.23 euro per day because good food = good mood
• Transport allowance of 20 euro per month to keep you moving
• Health insurance from day one (small monthly contribution, then its free after 6 months weve got you covered!)

What you'll be doing:

• Providing awesome customer support in German via phone, chat, and email
• Handling every question with professionalism and a dash of empathy
• Troubleshooting like a pro and solving problems fast
• Making sure every customer walks away happy because youre that good!

What we're looking for:

• German at C2 level
• English at B2 level
• Ready and able to work on-site in Lisbon
• Great communication skills and a lets get it done attitude

If youre ready to dive into the fast-paced world of e-commerce and live your best life in Lisbon, hit apply now your next great adventure is waiting!