German Customer Support Representative Lisbon, Portugal (Relocation Provided)

Cross Border Talents; Potsdam; On-site; EUR 25,000 - 36,000; Full time

Benefits offered by this job

Relocation package

Private health insurance

Comprehensive paid training

Career development opportunities

Modern multicultural office

Job summary

Cross Border Talents is hiring a German-speaking Customer Support Representative to join our international team in Lisbon, Portugal. You will be the first point of contact for customers of leading brands, handling inquiries, guiding solutions, and ensuring a positive, efficient experience.

No prior experience required; we offer comprehensive paid training, relocation support (flight, airport pickup, accommodation), private health insurance, and clear career development paths in a modern,

Qualifications

• Fluent in German (C1 or native level)
• Excellent English
• Customer-oriented and proactive
• Willing to relocate to Lisbon, Portugal

Responsibilities

• Handle inquiries from customers of leading international brands
• Provide guidance and solutions to resolve issues
• Ensure a positive and efficient customer experience
• Collaborate with global team to deliver exceptional service

Job description

Are you ready to take your career abroad and experience life in one of Europes most vibrant and sunny cities? Join our international team in Lisbon, Portugal, and become part of a global company that values teamwork, growth, and cultural diversity. Were looking for German-speaking Customer Support Representatives who are passionate about communication, problem-solving, and providing exceptional service all while enjoying the relaxed lifestyle and unique charm of Lisbon.

About the Role

As a German Customer Support Representative, you will be the first point of contact for customers of leading international brands. You'll handle inquiries, provide guidance, and ensure that every customer receives a positive and efficient experience. You'll work alongside colleagues from all over the world in a professional, supportive, and dynamic environment designed for growth.

What We Offer

• Relocation package flight to Lisbon, airport pick-up, and accommodation support to help you settle in smoothly
• Competitive salary and monthly performance bonuses
• Comprehensive paid training no previous experience required
• Private health insurance
• Career development opportunities and internal mobility across departments
• Modern, multicultural office with a friendly and inclusive atmosphere

Life in Lisbon

Lisbon is one of Europes most exciting capitals a city where innovation meets tradition. Enjoy breathtaking views from its famous hills, explore historic neighborhoods filled with music and color, or relax by the Atlantic coast just minutes from the city center. With more than 300 days of sunshine each year, delicious cuisine, and a welcoming international community, Lisbon offers the perfect balance between career growth and quality of life.

Who You Are

• Fluent in German (C1 or native level) and proficient in English
• Customer-oriented, empathetic, and proactive
• Excited to live abroad and be part of a multicultural team

If you're ready to start a new chapter in your career and make Lisbon your new home, your journey begins here!