German Customer Support Representative in Madrid, Spain (Relocated support)

Nordicrecruiters; Erfurt; On-site; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Relocation package

Performance bonuses

Paid training

Private health insurance

Career development

Inclusive work atmosphere

Job summary

Nordicrecruiters is seeking a German-speaking Customer Support Representative to join our team in Madrid. You will assist international customers by answering inquiries, resolving issues, and ensuring a positive experience, with full training provided.

Relocation support, competitive salary with monthly bonuses, and private health insurance are included, plus clear pathways for professional development within a global organization.

Qualifications

• Fluent in German (C1 or native level) and able to communicate in English.
• Friendly, empathetic and customer-focused.
• Motivated to live abroad and work in a multicultural team.

Responsibilities

• Answer inquiries and resolve issues for customers.
• Ensure a smooth, positive customer experience.
• Participate in training and ongoing development.

Skills

German fluency

English communication

Customer-focused

Empathetic

Multicultural teamwork

Job description

Are you ready to take your career abroad and experience life in one of Europes most vibrant, sunny, and culturally rich capitals? Join our international team in Madrid, Spain, and become part of a global company that promotes teamwork, personal development, and cultural diversity. We are searching for German-speaking Customer Support Representatives who are passionate about helping others and excited to begin a new chapter in a world-class European city.

About the Role

As a German Customer Support Representative, you will support customers of leading international brands by answering inquiries, resolving issues, and ensuring a smooth, positive customer experience. You will receive full training and ongoing support in a modern, multicultural work environment that encourages learning and career advancement.

What We Offer

• Relocation package including flight to Madrid, airport pick-up, and accommodation support to help you settle in comfortably
• Competitive salary with monthly performance bonuses
• Comprehensive paid training no previous experience required
• Private health insurance
• Clear pathways for professional development within a global organization
• A supportive, friendly, and inclusive working atmosphere

Life in Madrid

Madrid offers an exceptional lifestyle that combines energy, culture, and sunshine. Known for its warm climate, world-renowned museums, historic neighbourhoods, delicious cuisine, and lively social scene, the city provides endless opportunities to enjoy your free time. Spend your weekends relaxing on outdoor terraces, exploring art and history, visiting nearby mountains and national parks, or immersing yourself in the city's famous nightlife. With a lower cost of living compared to many major European capitals and a welcoming international community, Madrid is the ideal place to build your career while enjoying an unforgettable life abroad.

Who You Are

• Fluent in German (C1 or native level) and confident communicating in English
• Friendly, empathetic, and customer-focused
• Motivated to live abroad and work in a multicultural team