German Customer Service Representative - Relocate Abroad

Cbtalents; Hamburg; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading international company is seeking a German-speaking Customer Service Representative who is willing to relocate. This role involves providing high-quality customer service to clients through various channels. Ideal candidates should excel in communication, possess strong problem-solving skills, and have a customer-focused mindset. A competitive salary and relocation package will be offered, along with comprehensive training and opportunities for professional development.

Leistungen

Competitive monthly salary with 2 extra months of salary per year

Relocation package

Health coverage and various employee benefits

Comprehensive training provided

Opportunities for professional development

Free online language courses

Qualifikationen

• Fluency in German and English.
• Customer-focused with positive and empathetic attitude.
• Basic computer literacy and comfortable with CRM systems.

Aufgaben

• Provide high-quality customer service to German-speaking clients.
• Assist customers with inquiries regarding products, orders, and services.
• Escalate unresolved issues to appropriate departments.

Kenntnisse

Communication

Problem-solving

Customer Service

Basic Computer Literacy

CRM Systems

Jobbeschreibung

Overview

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION.

THERE IS NO PERMANENT ACCOMMODATION PROVIDED.

Locations: Bulgaria, Greece, Portugal or Malta.

Work Model: On-site

Required Languages: German English

About the Role

We are hiring a German-speaking Customer Service Representative to relocate and support an international brand abroad! We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

1. Provide high-quality customer service to German-speaking clients via phone, email and chat.
2. Assist customers with inquiries regarding products, orders, services, billing and technical issues.
3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

1. Fluency in German and English.
2. Customer-focused with a positive empathetic and professional attitude.
3. Basic computer literacy and comfortable with CRM systems or support tools.

Benefits

1. Competitive monthly salary 2 extra months of salary per year.
2. Relocation package.
3. Health coverage and various employee benefits.
4. Comprehensive training provided by certified trainers.
5. Opportunities for professional development and career advancement.
6. Special events and corporate social responsibility initiatives.
7. Free online language courses.

Key Skills

Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1