Teleperformance Spain Job Opportunity
Teleperformance Spain, with over 4,700 employees across 10 sites (certified as a Great Place to Work and Top Employer), is seeking highly-skilled professionals.
Purpose of the Role
As a Business Developer Representative, you will identify sales opportunities, profile prospective clients, discover their needs, and drive new business through outbound campaigns. You will help businesses innovate and collaborate more effectively. As part of the Business Development team, you will be the first contact for many businesses, engaging proactively to build enthusiasm, understand their needs, and propose suitable solutions, guiding them along the sales process.
You will work towards individual targets within a team focused on expanding our customer base across EMEA. The role involves primarily outbound calls in a phone-based environment.
Responsibilities
- Achieve quarterly Sales Qualified Opportunity (SQO) quotas and meet activity targets weekly.
- Manage a portfolio of accounts to identify high-potential prospects.
- Educate customers about our offerings.
- Conduct outbound calls and emails, including cold calling, engaging with decision-makers, and assessing needs.
- Understand customer pain points, gather technical requirements, and align business needs with cloud solutions, particularly Google Cloud Platform.
- Maintain accurate customer data in Salesforce.com, managing leads, contacts, and opportunities.
- Work towards team and individual KPIs such as productivity and conversion rates.
- Document customer interactions thoroughly to ensure clarity for all stakeholders.
Requirements
- BA/BS degree or equivalent practical experience.
- Native proficiency in German.
- Fluent English speaking and writing skills.
- Experience in outbound B2B sales or business development, preferably in IT.
- Understanding of cloud computing concepts, especially Google Cloud Platform.
- Strong business acumen to connect client needs with solutions.
- Excellent interpersonal skills, integrity, and professionalism.
- Comfort with sales quotas in a phone-based environment.
- Proficiency in IT tools and CRM platforms like Salesforce.
- At least 1 year of experience in IT outbound sales prospecting.
- Ability to identify key decision-makers and stakeholders.
- Self-motivated, goal-oriented, and proactive.
- Understanding of the local market and business environment.
- Full-time availability (39 hours/week, Monday to Friday).
- This position is hybrid, based in Barcelona.