General Manager

The Hoxton; Berlin; On-site; EUR 80,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Opportunities for development

Creative and rewarding work environment

Job summary

A hospitality group in Berlin is seeking an experienced General Manager. The role entails overseeing the property's commercial success, fostering exceptional guest experiences, and leading a motivated team. Ideal candidates will have hotel operations experience in the German market and a passion for high-quality service. This position offers a competitive package and opportunities for development in a creative work environment.

Qualifications

• Experience in the German hotel market.
• Ability to handle all commercial aspects including F&B.
• Strong leadership skills with a focus on team development.

Responsibilities

• Take responsibility for the commercial success and overall performance of the property.
• Create an excellent experience for guests.
• Maintain high levels of customer service.

Skills

Hotel operations experience

Commercial decision-making

Guest experience focus

Team leadership

Market knowledge

Job description

Overview

We are seeking an experienced General Manager for The Hoxton, Berlin! The Hoxton, Berlin sits in the heart of Charlottenburg, with 234 bedrooms of varying sizes, a ground-floor bar and coffee space, a streetside terrace and The Apartment for meetings and events. Coming in 2026, we’ll also be opening a large banqueting space for bigger gatherings, celebrations and events. Charlottenburg is classic Berlin with an easygoing twist, with independent shops, great cafés, bars and restaurants, and a creative energy that runs just under the surface. You’re a short wander from Savignyplatz and the Kurfürstendamm boulevard, with plenty of culture on your doorstep, but it still feels like a neighbourhood where people actually live, hang out and take their time.

Job Description

What you'll do

• Take full responsibility for the commercial success and overall performance of the property; from P&L, through to budgets, through to planning and forecasting (and re-forecasting).
• Lead by example in creating a brilliant experience for our guests that exceeds their expectations and builds a great reputation for our properties.
• To achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and contractors.
• Make sure our brand standards are properly brought to life and to think outside of the box in how we ground the brand in the local market.
• Make our own people a real focus, creating an environment where they feel supported, have opportunities to grow, and enjoy what they do!
• Play a key role in managing the relationship with the central teams and owners.

Qualifications

What we're looking for

• A strong hotel operator with experience in the German market.
• Comfortable handling all commercial aspects, including F&B, and able to strike the balance between commercial decisions and doing what’s right for the brand.
• Passion for providing great guest experiences, rooted in high-quality service that feels natural.
• Someone who leads from the front – you’re only as good as your team, know how to set standards, and motivate & develop those around you.
• Good market & industry knowledge and connections that you can use to make sure the brand makes an impact.
• You’re looking for a place where you and everyone can be themselves, no clones in suits here.
• You’re not precious; we all leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we’d have a good time and share a few laughs.

Additional Information

What's in it for you

• Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
• A competitive package and plenty of opportunity for development.