Fulfilment Center IT System Administrator (m/f/d)

REPA Deutschland GmbH; GADA Bergkirchen; Hybrid; EUR 65,000 - 85,000; Full time

Benefits offered by this job

30 days vacation

Hybrid working model

Company pension scheme

Canteen

Training and development

Casual dress code

Regular employee events

Job ticket

Free employee parking

Health insurance

Job summary

REPA Deutschland GmbH in Bergkirchen area seeks an experienced IT Systems Administrator (m/f/d) to build, test and operate IT systems for the new Fulfilment Center from initial build-out through go-live and ongoing operations.

You will collaborate with cross-functional teams to ensure reliability, security and scalability, handling onsite support and coordinating with vendors within an ITIL framework and ISO 27001 awareness. German and English proficiency is required.

Qualifications

• Hands-on IT support or field-engineering experience in a warehouse, distribution, manufacturing or other operationally critical environment.

Responsibilities

• Act as onsite point of contact for new site IT issues and coordinate onsite IT installation.
• Deploy and test warehouse endpoints, OT and peripherals; support testing, defect resolution and supplier coordination.
• Provide onsite L1/L2 IT support and rapid operational triage after go-live; maintain devices and configurations.
• Coordinate incidents, changes, monitoring and escalation; drive service improvements.

Skills

Troubleshooting

German and English

Vendor coordination

ITIL practices

Tools

Windows endpoints

Android devices

Printers/Scanners

Active Directory / IAM

ERP/WMS familiarity

Job description

• Full-time
• Department: IT

Company Description

We are REPA Deutschland GmbH, part of the REPA Group - Europe's leading distributor of spare parts for the catering industry, commercial kitchens, refrigeration technology and more. With over 95,000 items from more than 2,000 manufacturers, we offer the largest range on the market. Our 6 warehouses in Europe, 9 locations and over 1,000 employees guarantee fast and reliable service. Our affiliation with Parts Town, the American market leader in high-tech spare parts distribution, gives us even more power. Together we ensure that everything runs smoothly - whether it's a coffee machine, refrigerator or combi-steamer.

Work location: Bergkirchen (relocating to Unterschleißheim at the end of 2027)

Job Description

As part of our transformation journey and to strengthen our dynamic global IT team, we are looking for an experienced IT Systems Administrator (m/f/d). In this key role, you will be responsible for implementing, testing, maintaining, and supporting the IT systems within our new Fulfilment Center in Unterschleißheim, from the initial build-out through go-live and ongoing operations. Working closely with cross-functional teams, you will ensure the reliability, scalability, and security of our systems while supporting evolving business requirements. Key activities are outlined below but may vary depending on business needs.

Phase 1: New Fulfilment Center Implementation and Commissioning

• Act as an onsite point of contact presence for new site IT related issues.
• Validate technical readiness and coordinate onsite IT installation.
• Deploy and test warehouse endpoints, IT Operational Technology and peripherals.
• Support integrated testing, defect resolution and supplier coordination.
• Execute cutover tasks and provide intensive floor support during hyper care.

Phase 2: Operation Support After Go-Live

• Provide onsite L1/L2 IT technical support and rapid operational triage.
• Maintain clients, MDE, Mobile Workstation and operational technology devices, local configurations, assets and support documentation.
• Coordinate incidents, changes, monitoring and specialist escalation.
• Drive recurring-issue reduction and service improvement.

Qualifications

• Hands-on IT support or field-engineering experience in a warehouse, distribution, manufacturing or other operationally critical environment.
• Strong troubleshooting skills across Windows endpoints, Android or mobile devices, printers, scanners, wired and wireless networks, identity/access and common enterprise applications.
• Experience installing, commissioning and supporting operational devices, with disciplined use of checklists, asset records and technical documentation.
• Working knowledge of ITIL-aligned incident, request, problem and change practices, including prioritisation by business impact and urgency.
• Ability to coordinate multiple vendors and internal resolver teams while maintaining clear ownership and communication.
• Professional communication skills in German and English, suitable for warehouse users, technical specialists and suppliers.
• Exposure to WMS and ERP environments, integration platforms and warehouse automation such as AutoStore, conveyors, MFC/PLC systems or automated print/pack solutions.
• Experience with Zebra handhelds, forklift terminals, enterprise Wi-Fi diagnostics, device management, Active Directory or comparable IAM, and monitoring tools.
• Participation in a new site, warehouse migration, major technology rollout, cutover or hypercare programme.
• Relevant technical or IT service management certification; knowledge of ISO 27001 control expectations.

Additional Information

In addition to a secure job in an internationally successful, fast-growing and family-friendly group of companies, you can also expect:

• 30 days vacation
• Hybrid working modelwith flexible working hours and flexitime account in a 40-hour week
• Company pension scheme
• Canteenwith subsidized lunch
• Individual training and development opportunities
• Casual dress code
• Regular employee events
• Job ticket
• Free employee parking spaces
• All the traditional benefits like health insurance, paid time away while you re-energize – don’t worry, we’ve got you covered

REPAwelcomes diversity and is an equal opportunities employer. All qualified applicants are considered regardless of race, religion, skin color, national origin, gender, age, sexual orientation, gender identity or disability.