Fulfillment Center IT System Administrator (m/f/d)

Repa Group; Oberbergkirchen (VGem), Unterschleißheim; Hybrid; EUR 65,000 - 90,000; Full time

Benefits offered by this job

30 days vacation

Hybrid working

Company pension

Canteen

Training opportunities

Casual dress code

Employee events

Job ticket

Free parking

Health insurance

Job summary

REPA Deutschland GmbH, part of the REPA Group, is hiring an IT Systems Administrator for the new Fulfillment Center in Unterschleißheim, near Munich. You will implement, test, maintain and support IT systems from build-out to go-live and ongoing operations.

The role requires hands-on warehouse IT experience, strong troubleshooting across Windows, networks and devices, and collaboration with cross-functional teams.

Qualifications

• Hands-on IT support in warehouse/distribution environment.
• Strong troubleshooting across Windows endpoints, Android devices, printers, scanners, networks, IAM and enterprise apps.
• Experience installing, commissioning and supporting operational devices with proper documentation.
• Knowledge of ITIL incident, request, problem and change processes.
• Ability to coordinate multiple vendors and internal teams with clear ownership.
• German and English professional communication for warehouse users and suppliers.
• Experience with WMS/ERP and automation technologies like conveyors and print/pack solutions.
• Experience with Zebra handhelds and enterprise Wi‑Fi diagnostics.
• Participation in a new site migration or hypercare program.
• Certification or ISO 27001 knowledge.

Responsibilities

• Act as onsite point of contact for new site IT issues.
• Validate technical readiness and coordinate onsite IT installation.
• Deploy and test warehouse endpoints and OT peripherals.
• Support testing, defect resolution and supplier coordination.
• Execute cutover tasks and provide intensive floor support during hyper care.
• Provide onsite L1/L2 IT support and rapid triage.
• Maintain devices, configurations, assets and support documentation.
• Coordinate incidents, changes, monitoring and escalation.

Skills

IT support

Windows

Networking

ITIL

Vendor coordination

German & English

WMS/ERP

IAM / Active Directory

ISO 27001 awareness

Tools

Zebra devices

Asset management

Monitoring tools

Job description

• Full-time
• Department: IT

Company Description

We areREPA Deutschland GmbH, part of the REPA Group - Europe's leading distributor of spare parts for the catering industry, commercial kitchens, refrigeration technology and more. With over 95,000 items from more than 2,000 manufacturers, we offer the largest range on the market. Our 6 warehouses in Europe, 9 locations and over 1,000 employees guarantee fast and reliable service. Our affiliation with Parts Town, the American market leader in high-tech spare parts distribution, gives us even more power. Together we ensure that everything runs smoothly - whether it's a coffee machine, refrigerator or combi-steamer.

Work location: Bergkirchen (relocating to Unterschleißheim at the end of 2027)

Job Description

As part of our transformation journey and to strengthen our dynamic global IT team, we are looking for an experienced IT Systems Administrator (m/f/d). In this key role, you will be responsible for implementing, testing, maintaining, and supporting the IT systems within our new Fulfillment Center in Unterschleißheim, from the initial build-out through go-live and ongoing operations. Working closely with cross-functional teams, you will ensure the reliability, scalability, and security of our systems while supporting evolving business requirements. Key activities are outlined below but may vary depending on business needs.

Phase 1: New Fulfillment Center Implementation and Commissioning

• Act as an onsite point of contact presence for new site IT related issues.
• Validate technical readiness and coordinate onsite IT installation.
• Deploy and test warehouse endpoints, IT Operational Technology and peripherals.
• Support integrated testing, defect resolution and supplier coordination.
• Execute cutover tasks and provide intensive floor support during hyper care.

Phase 2: Operation Support After Go-Live

• Provide onsite L1/L2 IT technical support and rapid operational triage.
• Maintain clients, MDE, Mobile Workstation and operational technology devices, local configurations, assets and support documentation.
• Coordinate incidents, changes, monitoring and specialist escalation.
• Drive recurring-issue reduction and service improvement.

Qualifications

• Hands-on IT support or field-engineering experience in a warehouse, distribution, manufacturing or other operationally critical environment.
• Strong troubleshooting skills across Windows endpoints, Android or mobile devices, printers, scanners, wired and wireless networks, identity/access and common enterprise applications.
• Experience installing, commissioning and supporting operational devices, with disciplined use of checklists, asset records and technical documentation.
• Working knowledge of ITIL-aligned incident, request, problem and change practices, including prioritisation by business impact and urgency.
• Ability to coordinate multiple vendors and internal resolver teams while maintaining clear ownership and communication.
• Professional communication skills in German and English, suitable for warehouse users, technical specialists and suppliers.
• Exposure to WMS and ERP environments, integration platforms and warehouse automation such as AutoStore, conveyors, MFC/PLC systems or automated print/pack solutions.
• Experience with Zebra handhelds, forklift terminals, enterprise Wi-Fi diagnostics, device management, Active Directory or comparable IAM, and monitoring tools.
• Participation in a new site, warehouse migration, major technology rollout, cutover or hypercare programme.
• Relevant technical or IT service management certification; knowledge of ISO 27001 control expectations.

Additional Information

In addition to a secure job in an internationally successful, fast-growing and family-friendly group of companies, you can also expect:

• 30 days vacation
• Hybrid working model with flexible working hours and flexitime account in a 40-hour week
• Company pension scheme
• Canteen with subsidized lunch
• Individual training and development opportunities
• Casual dress code
• Regular employee events
• Job ticket
• Free employee parking spaces
• All the traditional benefits like health insurance, paid time away while you re-energize – don’t worry, we’ve got you covered

REPA welcomes diversity and is an equal opportunities employer. All qualified applicants are considered regardless of race, religion, skin color, national origin, gender, age, sexual orientation, gender identity or disability.