Front Office Agent (m/f/d)

Accor; Hamburg; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading hotel group in Hamburg is seeking a passionate host for their reception team. Enjoy a unique 4-day workweek with 3 days off to embrace work-life balance. Ideal candidates have hospitality experience and excellent communication skills. Expect a friendly team environment with opportunities for growth and great benefits, including extensive discounts at worldwide hotels and bars.

Leistungen

Generous discounts at bars and restaurants

Free stays at 25hours hotels

Monthly allowance for gym or transportation

Qualifikationen

• First experiences at the reception are desirable.
• Preferably you already have the necessary know-how to give real Hamburg insider tips.

Aufgaben

• Ensure satisfied and enthusiastic guests.
• Be a contact person for all matters.
• Create statistics and reports.

Kenntnisse

Communication with guests

Ability to inspire colleagues

Ausbildung

Apprenticeship in the hotel industry

Jobbeschreibung

Overview

There is a nautical theme at both of the 25hours Hotels in HafenCity: Stories of sea voyages and distant ports, wanderlust and homesickness will become part of your normal working day here. In Hamburg’s newest, stylish district, we can offer you a job with guaranteed fun and a great deal of variety. As the two hotels are only a short walk apart, we work closely together in both hotels. We are a young team and we love our friendly, informal culture. Work colleagues become friends here.

COME AS YOU ARE & SHOW WHAT YOU CAN... in a 4-day-workweek.

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

Responsibilities

• You not only ensure satisfied, but also enthusiastic guests
• You are available to the guests as a contact person for all matters
• You are a passionate host
• You love to be the first point of contact for our guests
• You create statistics & reports

Qualifications

• Apprenticeship in the hotel industry is beneficial
• First experiences at the reception are desirable
• Communication with guests is exactly your thing
• referably you already have the necessary know-how to give real Hamburg insider tips
• You have the ability to inspire not only guests but also colleagues

Additional Information

What\'s in it for you...

• Only work 4-days a week as a full-time team member without payment or holiday reduction
• Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Reconcile your personal situation with work – we are open to part-time employment, mini-jobs and any other adjustments
• Receive a monthly allowance for your gym or HVV ticket
• Be part of our hilarious staff parties and much more...