Freelance Luxury Automotive Evaluator - Munich & Alpine Region (German-speaking)

CXG group; München; On-site; EUR 34,440 - 68,880; Part time

Benefits offered by this job

Flexible working hours

Access to premium automotive experiences

Job summary

A leading luxury evaluation service in Munich is seeking a Luxury Automotive Experience Evaluator. In this freelance position, you'll visit premium showrooms to assess the customer journey and provide your insights. Ideal candidates are automotive enthusiasts with a keen eye for detail and the ability to offer unbiased feedback. This role offers flexible working hours and the chance to influence the customer experience for prestigious automotive brands.

Qualifications

• Must be 18 years of age or older.
• Passionate about automobiles and improving customer service.
• Good understanding of the automobile industry.

Responsibilities

• Choose assignments that fit your interests.
• Experience interactions and evaluate service in showrooms.
• Provide honest feedback through structured questionnaires.

Skills

Automobile industry knowledge

Attention to detail

Strong interpersonal skills

Job description

Become a Luxury Automotive Experience Evaluator

As a Luxury Automotive Experience Evaluator, you’ll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.

Why This Opportunity Is Ideal for Automotive Enthusiasts

• Exclusive access: Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands.
• Engage with performance craftsmanship: Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation.
• Use your experience to influence the industry: Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey.

What You’ll Do

• Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile.
• Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
• Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
• Share honest, professional feedback – Submit your observations through structured questionnaires on our platform.

How to Apply

To become an evaluator with us, follow these simple steps:

1. Register on live.cxg.com and receive an email with your credentials.
2. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
3. Check the 'welcome package' and pass the general certification.
4. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.

About CXG

CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world’s most prestigious brands.

Join us on CXG Live, our platform where you can access exclusive missions, complete certifications, and submit your insights.

• Must be 18 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service and retail environments.
• Enjoy interacting with people.
• Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
• Own a car and has a driving license.
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.

• This is a freelance, project-based position
• Flexible working hours