Forward Deployed Engineer (German-speaking)

5U AI; München; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

5U AI is seeking an AI Platform Engineer who embeds with logistics teams to transform operations into AI-powered workflows. You will own onboarding from the first call to a live system, integrate with a wide enterprise stack, and build resilient AI-driven solutions across the stack.

You will work in Munich, collaborating with customers and internal teams to iterate quickly, while maintaining a high bar for reliability and deliverables.

Qualifikationen

• Proficient in Python, JavaScript/TypeScript and SQL with strong REST API design.
• Hands-on experience integrating with third-party stacks and data sources.
• Experience deploying LLM-based workflows and agent tooling in production.

Aufgaben

• Embed with logistics operators and map their workflows into a clear system design.
• Own onboarding end-to-end from first call to AI Workers running in production.
• Integrate with TMS, ERP, email, telephony, EDI, SFTP, and event queues.
• Build across the stack (Python/FastAPI backend, frontend, LLM workflows) to fit customers.
• Tune prompts and agent workflows to ensure reliability in live operations.
• Feed learnings back into product and technical direction.
• Own the outcome and ensure customer success.

Kenntnisse

Python

JS/TS

SQL

REST APIs

API integration

LLMs in production

Event-driven

German (native/fluent)

Customer communication

Tools

FastAPI

Jobbeschreibung

You're the bridge between a customer's operational chaos and our product. You embed with logistics teams like freight forwarders, carriers, and 3PLs, learn how their operations actually run, and turn that mess into AI Workers that handle it end-to-end.

Part engineer, part product owner, part the person a customer calls when something has to work by tomorrow. You own the outcome from the first onboarding call to a system running live on their inbox and phone lines. You write the code, design the workflow, sit across from the ops manager, and ship.

This isn't a support role, and it isn't a pure backend role. It's the most direct line between real customer pain and what we build.

What You'll Do

• Embed with logistics operators, learn their workflows, and map the chaos into clear system design.
• Own onboarding end-to-end. Take new customers from first call to AI Workers running in production.
• Integrate with the messy reality of the enterprise logistics stack: TMS, ERP, email, telephony, EDI, SFTP, event queues, including the undocumented parts.
• Build fast across the stack (Python/FastAPI backend, front‑end, LLM and agent workflows) to make each deployment actually fit the customer.
• Tune the AI. Prompts, agent workflows, evals, whatever it takes to make the Worker reliable on live operations.
• Feed what you learn on the ground straight back into product and technical direction.
• Own the outcome. If it's not working for the customer, you make it work.

Who You Are

• You take full ownership, from a customer's problem to a deployed, working system. No tickets, no waiting for a spec.
• You move fast and iterate, and you know when to shift from a quick fix to something robust and scalable.
• You build with AI, not just around it. AI‑native development is how you think.
• You can sit with a non-technical ops manager and a database schema in the same hour, and be clear with both.
• You're comfortable with ambiguity and energized by being close to the customer.
• You want to be in the room. Munich office, in person. This isn't a 9-to-5, and it isn't remote.

What You Bring

• Strong software engineering fundamentals: Python, JavaScript/TypeScript, SQL, REST APIs.
• Hands‑on experience integrating with someone else's stack: APIs, external systems, and the messy data in between.
• LLMs in production: prompt engineering, API integration, evals, agent tooling.
• Familiarity with enterprise data flows, event‑driven architectures, or background job processing.
• Native or fluent German, plus the communication skills to be trusted in front of customers.
• Very big bonus: logistics, supply chain, or freight domain experience.

Process

We move fast. Expect a decision within a week.