Field Systems Engineer (Mid-Level)

cubic; Hamburg; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Cubic Defense seeks a Field Service Representative (FSR) Systems Engineer II (Mid-Level) to provide systems engineering, operations, and field support for DoD AISR FMV systems overseas in Stuttgart, Germany.

Under guidance of senior staff, you will perform application, network, systems, and equipment administration while supporting installation, sustainment, and troubleshooting of mission-critical ISR capabilities. Active DoD TOP SECRET clearance with ability to obtain TS/SCI is required.

Qualifikationen

• Experience with TCP/IP networking concepts, routing, switching, DNS, DHCP, and LAN/WAN troubleshooting.
• Experience with Linux operating systems (RedHat/CentOS/Ubuntu or equivalent).
• Experience administering enterprise applications and Linux-based servers.
• Experience with virtualization technologies (VMware or Hyper‑V).
• Ability to document issues clearly and communicate with engineering teams.

Aufgaben

• Support operation and sustainment of AISR FMV architecture and associated mission applications.
• Perform day-to-day administration of Linux servers, applications, network equipment, and supporting infrastructure.
• Monitor system health and respond to incidents, alarms, and customer requests.
• Maintain system documentation and engineering records; update status and risks regularly.
• Coordinate with Government personnel and internal teams to resolve operational issues.
• Support site surveys, installations, and technology refresh activities.

Kenntnisse

TCP/IP networking

Linux systems

Enterprise applications

Virtualization (VMware/Hyper‑V)

Troubleshooting

Documentation

Customer service

Ausbildung

Bachelor's degree in Computer Science/Info Systems

Tools

VMware

Hyper‑V

Jobbeschreibung

Business Unit:

Cubic Defense

Company Details:

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Details:

CONTINGENT UPON AWARD

Field Service Representative (FSR) Systems Engineer II (Mid-Level)

Job Summary

The Field Service Representative (FSR) Systems Engineer II provides systems engineering, technical operations, and field support for Department of Defense (DoD) Airborne Intelligence, Surveillance, and Reconnaissance (AISR) Full Motion Video (FMV) systems supporting overseas operations in Stuttgart, Germany. Working under the guidance of senior engineering personnel, the incumbent performs application, network, systems, and equipment administration while supporting the installation, operation, sustainment, and troubleshooting of mission-critical ISR capabilities.

The FSR Systems Engineer II assists in maintaining system availability, diagnosing technical issues, supporting Cross Domain Solution (CDS) operations, and coordinating with Government personnel and U.S.-based engineering teams to resolve operational issues. This position supports a 24x7 operational environment and contributes to maintaining high system availability while developing deeper technical expertise across the enterprise architecture.

Applicants selected must possess an active DoD TOP SECRET clearance with the ability to obtain and maintain a TS/SCI clearance.

Essential Duties and Responsibilities

• Support the operation and sustainment of the AISR Full Motion Video architecture and associated mission applications.
• Perform day-to-day administration of Linux servers, applications, network equipment, and supporting infrastructure.
• Monitor system health and respond to incidents, alarms, and customer support requests.
• Perform routine maintenance, software updates, configuration changes, and operational checks.
• Support operation and maintenance of the FMV Cross Domain Solution (CDS) supporting data dissemination between U.S. and partner networks.
• Troubleshoot application, network, hardware, and operating system issues using established procedures and engineering guidance.
• Document technical issues, corrective actions, and lessons learned within Government-approved tracking systems.
• Escalate complex technical issues to senior engineering personnel and TierIII engineering organizations when appropriate.
• Coordinate with Government personnel, mission partners, and internal engineering teams to resolve operational issues.
• Support site surveys, equipment installations, system upgrades, technology refresh activities, and operational testing.
• Assist with implementation of approved engineering changes while maintaining configuration management requirements.
• Participate in operational readiness activities, system testing, and field validation efforts.
• Provide timely and accurate status updates regarding system performance, customer issues, and operational risks.
• Maintain technical documentation, standard operating procedures, and engineering records.

Technical Requirements

Required

• Experience with TCP/IP networking concepts, routing, switching, DNS, DHCP, and LAN/WAN troubleshooting.
• Experience with working with Linux operating systems (RedHat Enterprise Linux, CentOS, Ubuntu, or equivalent).
• Experience administering enterprise applications and Linux-based servers.
• Familiarity with virtualization technologies such as VMware or Hyper‑V.
• Experience troubleshooting hardware, operating systems, applications, and network connectivity issues.
• Ability to isolate technical problems using logs, monitoring tools, and diagnostic utilities.
• Experience supporting production information systems within a structured operational environment.
• Ability to document issues clearly and communicate effectively with engineering teams.
• Strong customer service and interpersonal communication skills.

Desired

• Experience supporting DoD or Intelligence Community systems.
• Familiarity with Cross Domain Solutions (CDS).
• Familiarity with Information Assurance, RMF, STIGs, and cybersecurity best practices.
• Experience with Python, Bash, JavaScript, HTML, or PHP scripting.
• Experience with streaming video technologies, H.264/H.265 encoding, or FMV dissemination.
• Experience supporting VMware, storage technologies (Fibre Channel, iSCSI), or enterprise storage systems.
• Familiarity with UAV operations, ISR architectures, or tactical communications.
• Experience supporting 24x7 operational environments.

Minimum Qualifications

• Bachelor's degree in Computer Science, Info