Field Systems Engineer (Mid-Level)

Cubic Corporation; Hamburg; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

Cubic Corporation is seeking a Field Service Representative (FSR) Systems Engineer II (Mid-Level) to provide systems engineering, operations, and field support for AISR FMV systems supporting overseas operations in Stuttgart, Germany. The role requires maintaining system availability, handling administration, and coordinating with DoD personnel and U.S.-based teams.

Applicants must hold an active DoD TOP SECRET clearance with SCI eligibility and be prepared for 24x7 operational support.

Qualifikationen

• Bachelor’s degree or higher in a technical field (CS/IS/Engineering).
• At least 5 years supporting enterprise information systems, networking, or technical operations.
• Experience with Linux and networked systems in production environments.
• Active DoD Top Secret security clearance with SCI eligibility.

Aufgaben

• Provide systems engineering, operations, and field support for AISR FMV systems.
• Administer Linux servers, applications, and network infrastructure.
• Monitor system health, respond to incidents, and perform maintenance and updates.
• Support CDS operations and data dissemination between U.S. and partner networks.
• Document issues, actions, and lessons learned; escalate complex problems as needed.
• Coordinate with government personnel and engineering teams to resolve operational issues.

Kenntnisse

TCP/IP networking

Linux administration

Troubleshooting

Customer service

Documentation

Ausbildung

Bachelor's degree in Computer Science/Information Systems/Engineering

Tools

VMware

Hyper-V

Red Hat Enterprise Linux

Cross Domain Solutions (CDS)

Jobbeschreibung

Business Unit: Cubic Defense Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Details

CONTINGENT UPON AWARD Field Service Representative (FSR) Systems Engineer II (Mid-Level)

Job Summary

The Field Service Representative (FSR) Systems Engineer II provides systems engineering, technical operations, and field support for Department of Defense (DoD) Airborne Intelligence, Surveillance, and Reconnaissance (AISR) Full Motion Video (FMV) systems supporting overseas operations in Stuttgart, Germany. Working under the guidance of senior engineering personnel, the incumbent performs application, network, systems, and equipment administration while supporting the installation, operation, sustainment, and troubleshooting of mission‑critical ISR capabilities. The FSR Systems Engineer II assists in maintaining system availability, diagnosing technical issues, supporting Cross Domain Solution (CDS) operations, and coordinating with Government personnel and U.S.-based engineering teams to resolve operational issues. This position supports a 24x7 operational environment and contributes to maintaining high system availability while developing deeper technical expertise across the enterprise architecture. Applicants selected must possess an active DoD TOP SECRET clearance with the ability to obtain and maintain a TS/SCI clearance.

Essential Duties and Responsibilities

• Support the operation and sustainment of the AISR Full Motion Video architecture and associated mission applications.
• Perform day‑to‑day administration of Linux servers, applications, network equipment, and supporting infrastructure.
• Monitor system health and respond to incidents, alarms, and customer support requests.
• Perform routine maintenance, software updates, configuration changes, and operational checks.
• Support operation and maintenance of the FMV Cross Domain Solution (CDS) supporting data dissemination between U.S. and partner networks.
• Troubleshoot application, network, hardware, and operating system issues using established procedures and engineering guidance.
• Document technical issues, corrective actions, and lessons learned within Government‑approved tracking systems.
• Escalate complex technical issues to senior engineering personnel and Tier III engineering organizations when appropriate.
• Coordinate with Government personnel, mission partners, and internal engineering teams to resolve operational issues.
• Support site surveys, equipment installations, system upgrades, technology refresh activities, and operational testing.
• Assist with implementation of approved engineering changes while maintaining configuration management requirements.
• Participate in operational readiness activities, system testing, and field validation efforts.
• Provide timely and accurate status updates regarding system performance, customer issues, and operational risks.
• Maintain technical documentation, standard operating procedures, and engineering records.

Technical Requirements

Required Experience

• Experience with TCP/IP networking concepts, routing, switching, DNS, DHCP, and LAN/WAN troubleshooting.
• Experience with working with Linux operating systems (Red Hat Enterprise Linux, CentOS, Ubuntu, or equivalent).
• Experience administering enterprise applications and Linux‑based servers.
• Familiarity with virtualization technologies such as VMware or Hyper‑V.
• Experience troubleshooting hardware, operating systems, applications, and network connectivity issues.
• Ability to isolate technical problems using logs, monitoring tools, and diagnostic utilities.
• Experience supporting production information systems within a structured operational environment.
• Ability to document issues clearly and communicate effectively with engineering teams.
• Strong customer service and interpersonal communication skills.

Desired Experience

• Desired Experience supporting DoD or Intelligence Community systems.
• Familiarity with Cross Domain Solutions (CDS).
• Familiarity with Information Assurance, RMF, STIGs, and cybersecurity best practices.
• Experience with Python, Bash, JavaScript, HTML, or PHP scripting.
• Experience with streaming video technologies, H.264/H.265 encoding, or FMV dissemination.
• Experience supporting VMware, storage technologies (Fibre Channel, iSCSI), or enterprise storage systems.
• Familiarity with UAV operations, ISR architectures, or tactical communications.
• Experience supporting 24x7 operational environments.

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Electronics, or a related technical discipline; or an Associate's degree with equivalent experience.
• Minimum of 5 years of progressively responsible experience supporting enterprise information systems, networking, systems administration, or technical operations.
• Experience supporting Linux and networked systems in a production environment.
• Active DoD TOP SECRET security clearance with the ability to obtain and maintain SCI eligibility.
• Ability to travel as required to support overseas customer locations.
• Excellent verbal and written communication skills.
• Strong analytical and troubleshooting abilities.
• Ability to work independently while collaborating effectively within a multidisciplinary engineering team.

Preferred Qualifications

• Prior military or DoD contractor experience.
• Experience supporting overseas or forward‑deployed operations.
• Security+, Linux+, CCNA, or equivalent industry certification.
• Experience supporting ISR, FMV, or intelligence systems.

Employee Benefits

All regular, full‑time and part‑time employees (working an average of 20 hours per week) are eligible for benefits that are effective on the first day of employment.

• Medical, dental and vision insurance
• Company‑paid disability (company continues full pay and benefits for up to six weeks)
• Life insurance options
• Critical illness and accident coverages
• Flexible Spending Accounts
• A pre‑paid legal plan
• Travel accident insurance
• An award‑winning well‑being program which includes an employer‑funded lifestyle spending account
• Up to six weeks of paid parental leave
• 401k Retirement Plan with a company match
• Backup childcare
• Pet care
• Pet insurance
• Virtual tutoring
• Tuition reimbursement program
• Many locations follow a 9/80 work schedule with time‑off policies to help encourage employees to take time for rest and relaxation
• Full‑time salaried employees are eligible to participate in Cubic’s flexible time‑off arrangement
• Part‑time and hourly employees accrue paid time‑off (PTO)/Sick leave at a rate of 5.23 hours bi‑weekly
• 11 paid holidays throughout the calendar year

With a presence in over 60 countries and more than 5,000 employees worldwide, Cubic is committed to hiring and retaining a diverse workforce.

We are proud to be an Equal Opportunity/Affirmative Action-Employer. We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, national origin, military or veteran status, and any other basis protected by applicable law.

For more information on Equal Employment please visit: http://www.cubic.com/Careers/Applicant-Help To learn more, visit Cubic.com. Follow us on LinkedIn!

Cubic creates and delivers technology solutions in transportation that make people’s lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners. We have a top‑tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD).