Field Service Technician, Heat Pumps

SPH Sustainable Process Heat GmbH; Overath; On-site; EUR 40,000 - 55,000; Full time

Job summary

SPH Sustainable Process Heat GmbH is seeking a Service Technician for Industrial Heat Pump Systems based in Overath, Germany. The role supports industrial heat pump systems across Europe and includes performing service and maintenance work, as well as conducting commissioning activities.

The ideal candidate will have a background in refrigeration technology or a similar field, strong language skills in English and German, and a motivation to learn and grow. This position requires travel 50% of the time and offers a hybrid working model.

Qualifications

• Completed training in refrigeration technology, mechatronics, or a similar technical field.
• Fluent in English and good German language skills.
• Valid Class B driver’s licence.
• Strong motivation to learn and continuously develop technical skills.
• Solution-oriented, hands-on mindset with a strong sense of ownership.
• Desire to make a real impact through your work.
• Willingness to travel 50% of the time throughout Europe.

Responsibilities

• Perform service and maintenance work at customer sites across Europe.
• Conduct commissioning activities at customer premises.
• Provide remote maintenance and telephone support to customers.
• Train customers on installed systems.
• Assist in the creation of technical training materials.

Skills

Refrigeration technology

Mechatronics

Fluent English

Good German language skills

Education

Completed training in refrigeration technology or similar

Job description

Service Technician – Industrial Heat Pump Systems (Overath, Germany)

The Service Technician will support industrial heat pump systems across Europe. The role is based in Overath with a hybrid working model, requiring regular on-site presence.

Key Responsibilities

• Perform service and maintenance work at customer sites across Europe.
• Conduct commissioning activities at customer premises.
• Provide remote maintenance and telephone support to customers.
• Train customers on installed systems.
• Assist in the creation of technical training materials.
• Support acceptance tests and trials on the heat‑pump test bench.
• Support production during the construction of heat pumps.
• Assist in the ongoing development and improvement of products.

Required Qualifications and Experience

• Completed training in refrigeration technology, mechatronics, or a similar technical field.
• Fluent in English and good German language skills.
• Valid ClassB driver’s licence.
• Strong motivation to learn and continuously develop technical skills.
• Solution‑oriented, hands‑on mindset with a strong sense of ownership.
• Desire to make a real impact through your work.
• Willingness to travel 50% of the time throughout Europe.

Preferred Qualifications and Experience

• Refrigeration systems certification (or willingness to obtain it).
• Previous service or commissioning experience in industrial environments.
• Experience working with large customers such as global industrial groups, as well as smaller specialised companies.

Equal Opportunity Employer. Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. The company is committed to providing a workplace free of discrimination or harassment.