Field Service Technician, Medical Devices

Cook Medical; Mönchengladbach; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A medical equipment company seeks a Service Technician in Mönchengladbach to perform repairs, preventative maintenance, and installations of equipment. Ideal candidates will possess a technical degree, strong customer relations skills, and be capable of working independently and collaboratively. Must be willing to travel significantly. This role offers the opportunity to work with advanced medical technologies and serve a diverse client base.

Qualifikationen

• Strong math skills and technical aptitude.
• Ability to work flexible shifts and adapt to changing work schedules.
• Ability to travel approximately 80%.

Aufgaben

• Perform scheduled maintenance on field-based installed equipment.
• Respond to emergency service requests and installation requests.
• Maintain company quality and quantity standards.

Kenntnisse

Customer relations skills

Problem solving skills

Technical aptitude

Attention to detail

Ausbildung

Two year technical degree in electronics or Biotechnology

Bachelor's degree (considered in lieu of technical degree)

Tools

Microsoft Office Software

Jobbeschreibung

Overview

The Service Technician provides high quality, efficient and timely repair, preventative maintenance, and installation of Cook capital equipment at customers' facilities to ensure that the equipment is performing in accordance with system requirements.

Responsibilities

• Read, understand, and carry out written and oral instructions.
• Read from simple to complex drawings to build and repair equipment.
• Perform scheduled maintenance on field based installed equipment.
• Provide legible and accurate documentation.
• Work with hand / manually-powered tools and some power le and disassemble objects to set-up and operate equipment.
• Respond with limited notice to requests from within the territory, such as emergency service requests, preventative maintenance requests and / or installation requests.
• Must have excellent customer relations skills including the ability to explain and train.
• Perform work in compliance with Cook Quality System.
• Excellent problem solving skills and ability to work in collaborative and independent work situations and environments with minimal supervision.
• Ability to stay focused and on task.
• Complete quality work within acceptable time frames.
• Must work and interact effectively and professionally with and for others throughout various levels of the global organization.
• Must strictly adhere to safety requirements.
• Maintain regular and punctual attendance.
• Must maintain company quality and quantity standards.
• Must have effective communication skills and ability to work in a collaborative and independent work situations and environments with minimal supervision.
• Ability to remain calm and receptive in fast paced situations.

Qualifications

• Two year technical degree in electronics or Biotechnology; will consider a Bachelor's degree in lieu of technical degree.
• Strong math skills and technical aptitude.
• Working knowledge of Microsoft Office Software (. Word, Excel).
• Ability to work flexible shifts and to adapt to changing work schedules.
• Ability to travel approximately 80%.
• Occasionally lifts and / or moves up to 50 pounds.
• Utilizes close visual acuity for working with computers, machinery, etc.
• Work with chemicals such as adhesives, acetone and isopropyl alcohol.
• Able to do continuous repetitive motions using hands.
• Good eyesight, hand dexterity and attention to detail.
• Frequently required to stand for extended periods, walk, use hands to grasp, carry, feel or touch; reach with hands and arms.
• Must be able to perform the essential functions of the job, subject to reasonable accommodation requirements under the ADA.