Family Information Services Support Officer

Conwy County Borough Council; Deutschland; Hybrid; EUR 13.000 - 14.000; Teilzeit

Benefits dieser Stelle

Hybrid work model

Welsh language support classes

Zusammenfassung

Conwy Family Information Service is seeking a part-time Family Information Services Support Officer in Llandudno. The role involves advising customers, sharing information about childcare services, and doing outreach in the community.

A driving licence and IT skills are essential, and Welsh language ability is required. The post is based at Old School Lane Integrated Centre with hybrid working arrangements and an initial 16 hours per week on a fixed-term basis.

Qualifikationen

• Experience providing information to customers and knowledge of local services for children and young people.
• Experience in the childcare field would be an advantage.
• Full driving licence and use of a car is essential.
• Good IT skills including gathering and updating information on databases such as DEWIS and the service website.

Aufgaben

• Advise and promote our work and provide information directly to customers.
• Carry out outreach work in the community.
• Work with families and professionals to signpost services.

Kenntnisse

Welsh language

Customer information

Outreach

IT literacy

Driving licence

Tools

DEWIS

Council website

Jobbeschreibung

Welsh Language Skills: The ability to communicate in Welsh is essential for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.

The successful candidate will be an enthusiastic person with excellent 'personal' skills. You will need to have experience of providing information to customers and existing knowledge of local services for children and young people and experience of the childcare field would also be an advantage.

The post will involve outreach work in the community; it is essential that you enjoy working with people both formally and informally. A full driving licence and the use of a car is essential.

You will need good IT skills as the post involves gathering and updating information on various databases including DEWIS and our service website. Utilising social media platforms to share information with wider communities.

Due to the nature of the work the post is subject to a satisfactory check from the Disclosure and Barring Service.

• We offer free classes at all levels, in-person and on-line to support you.
• Salary: £10,890 - £11,062 per annum (Full Time: £25,185 - £25,583) (G02)
• Work base: Old School Lane Integrated Centre, Llandudno / Hybrid

Conwy Family Information Service is a bilingual service providing information to families and professionals on Childcare and services and activities for children and young people. We are looking for a Family Information Services Support Officer to advise and promote our work and to provide information directly to customers.

The post is currently based at the Old School Lane Integrated Centre in Llandudno / Hybrid and is initially for 16 hours a week on a fixed term annual contract.