Experienced Customer Engineer

GlobalFoundries; Dresden; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

13th month salary

Bonus payments

Assistance with relocation

On-site gym

Subsidized employee restaurant

Job summary

A leading semiconductor company in Dresden is seeking an Experienced Customer Engineer to join their team. The ideal candidate will have a technical degree and over 3 years of experience in manufacturing or customer-facing roles. Responsibilities include managing customer relationships, tracking project timelines, and facilitating communication across departments. The company offers competitive compensation, flexible work arrangements, and opportunities for further development.

Qualifications

• 3+ years of experience in Manufacturing or Customer Facing Engineering Role.
• Fluency in English, both written and verbal.
• Strong ability to collaborate effectively within teams.
• Excellent interpersonal skills to foster positive relationships.

Responsibilities

• Serve as a technical conduit for Customer Programs from Prototyping to Product EOL.
• Act as primary Engineering channel ensuring clear communication.
• Track internal dates and On Time Delivery metrics.
• Run customer meetings and ensure action items are followed up.

Skills

Collaboration

Organizational skills

Interpersonal skills

Task management

Education

4 Year Technical / Bachelor/Master Degree in Science, Math, Engineering, Semiconductor Manufacturing

Job description

Overview

Join to apply for the Experienced Customer Engineer role at GlobalFoundries.

GlobalFoundries Fab 1 in Dresden, Germany is looking for a motivated and skilled experienced engineer to be part of the Customer Engineering Team. The primary responsibility in this role is to work with customers to plan for New Products in Fab1, align internally, and run customer meetings where multiple technical items are discussed. A further responsibility is to track and move wafers across sites and OSATs to ship to our customers.

Your Job

• Perform as technical conduit for Customer Programs from Customer Prototyping (NPI) to Product EOL.
• Act as primary Engineering channel ensuring crisp & clear communication.
• Be the focal point for Customer communication to the Fab, aligning messaging internally and then sharing externally with the customer.
• Work with the Fab1 Production Control, Planning and Product Integration to track internal dates and On Time Delivery (OTD) metrics.
• Run customer meetings, ensuring action items are aligned and followed up.
• Take ownership and drive any issue for the customer project to a solution, involving all required departments.
• Train other team members as appropriate.
• Interface with Account Managers (AM), Field Application Engineering (FAE), all sales teams and Customers to enable program success.
• Achieve revenue goals and derive customer satisfaction.

Required Qualifications

• Education: 4 Year Technical / Bachelor/Master Degree in Science, Math, Engineering, Semiconductor Manufacturing
• Experience >3 Years Experience in Manufacturing or Customer Facing Engineering Role
• Language Fluency – English – Written and Verbal
• Demonstrated ability to collaborate effectively within team environments
• Strong organizational skills with a focus on efficiency and accuracy
• Excellent interpersonal skills; fosters positive working relationships
• Capable of managing multiple tasks and prioritizing activities under pressure

We Offer

• The position is open-ended and to be filled as soon as possible.
• 13th month salary, bonus payments, assistance with relocation to Dresden.
• Flexible Working Time Arrangements: Family friendly part-time models, trust flextime, salary conversion into free time.
• Diverse Opportunities For Further Development: Career stages for every job, internal qualification offers, promotion of external educational qualifications.
• Focus On Your Health: On-site gym and beach volleyball court, bike leasing, subsidized employee restaurant.
• Corporate Culture: Cooperation at eye level - everyone is on first name terms with us, budget for individual team events, social commitment via GlobalGives.

For more information, visit www.gf.com.

Diversity is part of our corporate DNA. We encourage women to apply and welcome applications from people with disabilities.

The job advertisement refers to a position up to job level 7 on the Engineering career ladder. This position is part of our employee referral program and will be rewarded with a referral bonus of €2,000 upon successful recruitment.

Information about our benefits can be found here: https://gf.com/careers/opportunities-in-europe/