EV-Program Manager- Order-to-Delivery Systems

Xiaomi Technology; München; Vor Ort; EUR 110.000 - 140.000; Vollzeit

Zusammenfassung

Xiaomi EV in Munich, Germany is seeking a Senior Program Manager to own the European order-to-delivery systems roadmap and coordinate cross-functional programs across order management, logistics, and financing partners. You will translate requirements into clear specifications and drive scalable system improvements.

You will collaborate with IT, Product, Engineering, Data and Operations to design, test, launch, and optimize APIs, automated workflows and reporting, while coordinating banks,

Qualifikationen

• Experience in program management, product operations or similar cross-functional roles.
• Experience in automotive, EV, mobility, leasing, banking, logistics or another complex operational environment.
• Strong understanding of order-to-delivery, order-to-cash, fulfillment, vehicle delivery or customer delivery processes.
• Experience working with CRM, OMS, ERP, billing, leasing, logistics, registration, fleet or partner integration platforms.
• Good understanding of APIs, data flows, system integrations, workflow automation and business process design.
• Ability to translate complex business needs into structured requirements, process maps, user stories and implementation plans.
• Strong analytical skills and ability to use data to identify issues, prioritize improvements and measure business impact.
• Excellent stakeholder management and communication skills across business, technical, HQ, local market and external partner teams.
• Fluent English; additional European languages are an advantage

Aufgaben

• Build and manage the European roadmap for order-to-delivery systems, tools, workflows and partner integrations.
• Lead cross-functional programs across order management, vehicle allocation, registration, logistics, finance, leasing, payments, documentation, fleet and delivery readiness.
• Translate business and operational requirements into clear process flows, business requirements, user stories and system improvement initiatives.
• Work with IT, Product, Engineering, Data and Operations teams to design, test, launch and improve scalable systems, APIs, automated workflows and reporting capabilities.
• Coordinate integrations with banks, leasing companies, registration providers, logistics partners, delivery centers, agency partners, dealers and other external service providers.
• Identify system gaps, manual workarounds, data issues and process bottlenecks across the order-to-delivery journey and drive improvement plans.
• Support rollout, change management, user adoption, testing, training and post-launch stabilization across European markets.
• Define system-related KPIs and success metrics, including data quality, integration reliability, automation level, delivery readiness and manual work reduction.
• Facilitate workshops, working groups, steering updates and decision forums across business, technical and partner teams.

Kenntnisse

Program management

Product operations

Business systems

Digital transformation

Delivery operations

APIs & integrations

Stakeholder management

Data analytics

Fluent English

Cross-functional collaboration

Tools

CRM

OMS

ERP

Billing systems

Leasing platforms

Logistics systems

Registration platforms

Partner integrations

Jobbeschreibung

• Build and manage the European roadmap for order-to-delivery systems, tools, workflows and partner integrations.
• Lead cross-functional programs across order management, vehicle allocation, registration, logistics, finance, leasing, payments, documentation, fleet and delivery readiness.
• Translate business and operational requirements into clear process flows, business requirements, user stories and system improvement initiatives.
• Work with IT, Product, Engineering, Data and Operations teams to design, test, launch and improve scalable systems, APIs, automated workflows and reporting capabilities. - Coordinate integrations with banks, leasing companies, registration providers, logistics partners, delivery centers, agency partners, dealers and other external service providers.
• Identify system gaps, manual workarounds, data issues and process bottlenecks across the order-to-delivery journey and drive improvement plans.
• Support rollout, change management, user adoption, testing, training and post-launch stabilization across European markets.
• Define system-related KPIs and success metrics, including data quality, integration reliability, automation level, delivery readiness and manual work reduction.
• Facilitate workshops, working groups, steering updates and decision forums across business, technical and partner teams.

Job Requirements

• Experience in program management, product operations, business systems, digital transformation, delivery operations or a similar cross-functional role.
• Experience in automotive, EV, mobility, leasing, banking, logistics, retail or another complex operational environment.
• Strong understanding of order-to-delivery, order-to-cash, fulfillment, vehicle delivery or customer delivery processes.
• Experience working with CRM, OMS, ERP, billing, leasing, logistics, registration, fleet or partner integration platforms.
• Good understanding of APIs, data flows, system integrations, workflow automation and business process design.
• Ability to translate complex business needs into structured requirements, process maps, user stories and implementation plans.
• Strong analytical skills and ability to use data to identify issues, prioritize improvements and measure business impact.
• Excellent stakeholder management and communication skills across business, technical, HQ, local market and external partner teams.
• Fluent English; additional European languages are an advantage

Xiaomi EV is a core strategic business of the Xiaomi Group. Xiaomi EV is centered on the “Human × Car × Home” all-scenario ecosystem strategy. We are committed to building technologically advanced, intelligently connected, and high-quality electric vehicles.

• Market Leadership: The Xiaomi SU7 delivery volumes crossed the threshold of 300,000 deliveries within 15 months, and the the high-performance SUV Xiaomi YU7 confirmed over 200,000 pre-orders with deposits within just 3 minutes of its launching.

Xiaomi EV’s overseas business is advancing steadily, with global market deployment scheduled for 2027, starting with Europe.