ESG Client Success Manager - Germanic Market (m/w/d)

ISS; Berlin; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading finance and research firm in Berlin is seeking an ESG Client Relations Manager to bridge client needs and internal teams. Candidates should have fluency in German, solid project management skills, and an interest in ESG. This role focuses on supporting clients with ESG solutions and enhancing collaboration with various departments. Join us to foster a culture of creativity and innovation.

Qualifikationen

• Strong project & time management skills.
• Ability to work independently.
• Experience in client-facing roles.

Aufgaben

• Assist clients with queries on research content.
• Coordinate with sales account executives.
• Manage data deliveries for clients.

Kenntnisse

Team player

Fluency in German

Pro-active solution finding

Project management

Interest in ESG and responsible investment

Jobbeschreibung

Let’s be #BrilliantTogether

ISS is growing! We are seeking multi-faceted, interactive, and dynamic professionals at all levels who are interested in the Environmental, Social, Governance (ESG) and sustainable finance domain. If you want to learn, climb, and shine at a company that’s committed to you, then ISS just might be the best move you’ll ever make.

Multi-faceted topic expert

In this role you will be the subject matter expert on the breadth of ISS’ ESG solutions - spanning topics such as corporate sustainability ratings, ESG controversy screenings, SDG impact measurement, climate research, sustainable finance regulatory solutions (EU Taxonomy, SFDR PAI) or engagement initiatives. You will assist clients with queries on research content and methodology and provide technical assistance on the usage of online platforms and data delivery.

Interactive & dynamic coordinator, promoter & solution finder

Your impact as the ESG Client Relations Manager builds a bridge between client/market needs and internal departments and provides feedback on needed products/services and helps prioritize product development efforts. In this role, you will collaborate with sales account executives, assisting with information needs of potential and existing clients. You will coordinate with the data deliverable team to set up regular or ad hoc data deliveries for clients and further interact with the research team to gain further in-depth topic insight.

What You Bring To The Table

• Team player with a collaborative mindset and positive, can‑do outlook
• Fluency in German, full professional proficiency in English
• Ability to work independently, pro‑active solution finding
• Ability to grasp a broad stakeholder landscape, multiple work processes and understand interlinkages
• Strong project & time management / organizational / multi-tasking skills
• Willingness to investigate and dig into the details of data and screens
• A strong interest in ESG and responsible investment
• Experience or strong interest in client facing roles and ability to understand key client needs

Candidates with varying levels of work experience may apply.

#ESG #ASSOCIATE #MIDSENIOR #CS #LI-JO1

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top‑notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority‑owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders’ benefit.

ISS Sustainability Solutions enable investors to develop and integrate sustainable investing policies and practices, engage on responsible investment issues, and monitor portfolio company practices through screening solutions. ISS Sustainability Solutions also provides climate data, analytics, and advisory services to help financial market participants understand, measure, and act on climate‑related risks across all asset classes. In addition, our solutions cover corporate and country ESG research and ratings enabling its clients to identify material social and environmental risks and opportunities.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non‑discriminatory basis, consistent with all applicable federal, state, and local requirements.