ERP Support – Application Manager

Jobtailor; Bochum; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

Jobtailor in Germany is seeking an ERP support specialist to handle requests, analyze requirements and process flows, and document changes and solutions. You will conduct employee training and collaborate with internal teams and the development group to improve ERP processes.

Must be able to create SQL queries, perform data analyses, and communicate technical topics clearly to non-technical stakeholders. This role emphasizes service orientation and cross-functional teamwork.

Qualifikationen

• Experience in an ERP environment, ideally in support, maintenance or further development of ERP systems.
• Work in a structured, solution-oriented manner and maintain an overview.
• Explain technical topics in a clear and understandable way.
• Enjoy delivering employee training.
• Be service-oriented with strong communication skills.
• Technical understanding of business processes and contexts.
• Good knowledge of SQL and query writing.

Aufgaben

• Handling support requests related to the ERP system.
• Analyzing requirements, error patterns and process flows.
• Documenting changes, solutions and procedures.
• Conducting employee training.
• Collaborating with internal business units and the development team.
• Creating SQL queries and performing data analyses.

Kenntnisse

ERP System Experience

Data Analysis

Employee Training

Strong Communication

Solution-Oriented Approach

Tools

SQL

Jobbeschreibung

• Handling support requests related to the ERP system


• Analyzing requirements, error patterns and process flows


• Documenting changes, solutions and procedures


• Conducting employee training


• Collaborating with internal business units and the development team


• Creating SQL queries and performing data analyses

Requirements

• Experience in an ERP environment, ideally in support, maintenance or further development of ERP systems


• Work in a structured, solution-oriented manner and maintain an overview


• Explain technical topics in a clear and understandable way


• Enjoy delivering employee training


• Be service-oriented with strong communication skills


• Technical understanding of business processes and contexts


• Good knowledge of SQL and query writing

Core Competencies

Demonstrates expertise in ERP system support and maintenance, with strong skills in SQL query writing and data analysis. Capable of delivering effective employee training and collaborating with cross-functional teams to enhance business processes.

Highest-signal resume keywords

• ERP System Support


• SQL Query Writing


• Data Analysis


• Employee Training


• Technical Communication

ATS Optimization Keywords

Hard Skills

• ERP System


• SQL


• Data Analysis


• Process Flow Analysis


• Documentation

Soft Skills

• Service Orientation


• Strong Communication Skills


• Solution-Oriented Approach

Industry Keywords

• Business Processes


• Employee Training


• Support Requests