Engineer - Field Service Engineer (m/f/d)

Leica Biosystems Inc.; Nußloch; On-site; EUR 52,000 - 70,000; Full time

Job summary

Leica Biosystems in Germany is seeking a Field Service Engineer (f/m/d) to set up, operate and maintain Leica systems for demonstrations, training and customer workflows at the European Demonstration Centre.

You will diagnose and resolve issues across electromechanical and software components, coordinate with workshop and sales teams, and ensure equipment readiness and high-quality customer experiences.

Qualifications

• Biomedical or Engineering background with an associate degree or equivalent technical work experience.

Responsibilities

• Set up, operate, maintain and optimize Leica Biosystems systems for customer demonstrations, training activities and workflow simulations.
• Prepare, inspect, verify and troubleshoot demo assets in line with workshop priorities.
• Manage configuration, calibration, verification, upgrades and readiness checks for all equipment including accessories & software.
• Diagnose and resolve technical issues across platforms, electromechanical systems, software and network-connected components.
• Complete maintenance, repair, modification and quality verification activities in line with Leica Biosystems standards and applicable quality requirements.
• Partner with workshop colleagues, sales, applications, product specialists and service teams to deliver a reliable and compelling demo experience.

Skills

Field service engineering

Electromechanical systems

Diagnostics knowledge

Education

Associate degree in Biomedical or Engineering

Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Biosystems, one of Danaher’s 15+ operating companies, our work saves lives-and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

At Leica Biosystems, we’re not just shaping the future of cancer diagnostics - we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact.

Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We are a global leader in cancer diagnostics with a comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable solutions help improve workflow efficiency and diagnostic confidence. When you come to work at Leica Biosystems, you are helping deliver solutions that enable accurate diagnoses and improve lives.

(Field) Service Engineer (f/m/d) is responsible for the technical setup, operation, maintenance, and optimization of Leica Biosystems equipment provided by the European Demonstration Centre (EDC). The role ensures that all demo environments consistently deliver best-in-class performance for customer demonstrations, training sessions, workflow simulations, and internal evaluations

This position is part of the EMEA Customer Excellence organization. You will report to the Manager EDC Workshop , working as part of the team that prepares, inspects, maintains and repairs demonstration, loan and field-returned Leica Biosystems equipment.

You will work closely with the Workshop Team Leader, Service, Applications, Digital Pathology, Training and support teams to ensure demo assets are ready, compliant and able to deliver a high-quality customer experience. If you enjoy hands‑on technical work, structured troubleshooting and interacting with customers & commercial teams, read on.

• Set up, operate, maintain and optimize Leica Biosystems systems to support customer demonstrations, training activities and workflow simulations.
• Prepare, inspect, verify and troubleshoot demo assets in line with workshop priorities set by the Commercial Workshop Team Leader.
• Manage configuration, calibration, verification, upgrades and readiness checks for all equipment including accessories & software.
• Diagnose and resolve technical issues across platforms, electromechanical systems, software and network-connected components.
• Complete maintenance, repair, modification and quality verification activities in line with Leica Biosystems standards and applicable quality requirements.
• Partner with workshop colleagues, sales, applications, product specialists and service teams to deliver a reliable and compelling demo experience.
• Strong technical troubleshooting capability across electromechanical & electronic systems, optics, platforms, and...

Biomedical or Engineering experience with an associate degree OR equivalent technical work experience. Preferred knowledge of the diagnosis, repair, and maintenance of Pathology instruments.