Energy Supply Operations Manager (m/f/d)

SR2; Berlin; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Urban Sports Club

Hybrid working with one home-officeday

Company laptop

Company phone

Corporate benefits

ATworld App

Job summary

SR2 is seeking an Energy Supply Operations Manager (m/f/d) to own electricity and gas supply operations in Berlin. The role focuses on onboarding, registrations, deregistrations and supplier switching, while coordinating with grid operators and service providers.

You will analyze operational data, streamline processes, and support new energy supply models and decentralised assets. Fluency in German and English is required, with hands-on collaboration across internal teams and external partners.

Qualifications

• Experience in German energy supply operations, MaKo or Bilanzkreismanagement.
• Understanding of German electricity and gas market processes, including supplier switching and metering administration.
• Strong analytical skills and comfortable working with operational datasets.
• Experience improving or automating operational processes.
• Excellent stakeholder coordination and problem-solving abilities.
• Fluent German and English communication.

Responsibilities

• Own end-to-end electricity and gas supply operations, including onboarding, registrations, deregistrations and supplier switching.
• Coordinate with grid operators, metering providers and external market communication partners.
• Investigate and resolve supply exceptions and data discrepancies.
• Manage customer queries related to contracts, consumption, invoicing and payments.
• Maintain accurate customer, metering-point and contract data.
• Support balancing-group operations alongside portfolio management and procurement teams.
• Improve and automate workflows to support a growing customer and asset portfolio.
• Onboard new energy supply models and decentralised energy assets.

Skills

MaKo/Bilanzkreis experience

Energy market knowledge

Stakeholder coordination

Data analysis

Process automation

German/English communication

ERP systems knowledge

Tools

ERP systems

Job description

Energy Supply Operations Manager (m/f/d)

Location: Berlin | Hybrid – 1 day working from home per week

SR2 is supporting a long standing client with an exciting, growing international energy business supporting the energy transition. We're looking for an Energy Supply Operations Manager to take ownership of electricity and gas supply operations, improve processes and help scale an expanding customer and energy asset portfolio.

This is a hands-on opportunity to make a real impact across German energy market operations, working closely with customers, grid operators, service providers and internal teams.

What you'll be doing:

• Own end-to-end electricity and gas supply operations, including customer onboarding, registrations, deregistration's and supplier switching.
• Coordinate with grid operators, metering providers and external market communication partners.
• Investigate and resolve supply exceptions, data discrepancies and operational bottlenecks.
• Manage customer queries relating to contracts, consumption, invoicing and payments.
• Maintain accurate customer, metering-point and contract data.
• Support balancing-group operations alongside portfolio management and procurement teams.
• Improve and automate workflows to support a growing customer and asset portfolio.
• Help onboard new energy supply models and decentralised energy assets.

What we're looking for:

• Experience in German energy supply operations, Marktkommunikation (MaKo) or Bilanzkreismanagement.
• Understanding of German electricity and/or gas market processes, including supplier switching and metering administration.
• Strong analytical skills and confidence working with operational datasets.
• Experience improving or automating operational processes.
• Excellent stakeholder coordination and problem-solving abilities.
• Clear communication skills in German and English.
• Knowledge of GPKE, GeLi Gas, WiM, MaLo/MeLo, ERP systems or Mieterstrom would be advantageous.

What's on offer:

• Join a growing international business contributing to the energy transition.
• Collaborative, supportive working environment.
• Hybrid working with one home-office day per week.
• Urban Sports Club membership.
• Corporate benefits and ATworld App.
• Company laptop and phone.