E-Commerce Operations Manager – Amazon Vendor

Jobtailor; München; Vor Ort; EUR 70.000 - 95.000; Vollzeit

Zusammenfassung

Jobtailor is seeking an experienced operations professional to manage the Amazon EU Vendor account from Munich. You will coordinate with Sales, Supply Chain, Regulatory, and Marketing to optimize processes and performance.

The role emphasizes catalog data quality, KPI-driven decision making, and close collaboration with Amazon AVS to resolve issues quickly. Fluent German and business English are required, with a team-oriented mindset for cross-functional work.

Qualifikationen

• Experience in e-commerce with a focus on Amazon Vendor Central.
• Solid understanding of order management, forecasting and supply chain processes.
• Experience in catalog data quality, KPI tracking and data-driven decision making.
• Structured, independent, and solution-oriented work style with strong communication.
• Fluent German and business English, both written and spoken.
• Team player who collaborates across cross-functional teams.

Aufgaben

• Operational responsibility for the Amazon EU Vendor account and implement processes efficiently and with performance in mind.
• Act as central interface between Amazon and internal departments ensuring close coordination.
• Forecasting and performance management: analyze product forecasts and KPIs like sell-out, pricing, stock, and Buy Box.
• Maintain and optimize the Amazon product catalog focusing on data quality and compliance issues.
• Collaborate with Amazon AVS and escalate critical issues as needed.

Kenntnisse

Amazon Vendor Central

Operational processes

Catalog & KPI know-how

Structured & solution-oriented

German & English proficiency

Team collaboration

Jobbeschreibung

Responsibilities

• Operational responsibility for the Amazon Vendor account: You are responsible for the operational management of the Amazon EU Vendor account and ensure that all relevant processes are implemented efficiently, in a structured and performance-oriented manner.
• Interface & stakeholder management: As the central interface between Amazon and internal departments such as Sales, Sales Order Management, Supply Chain, Regulatory and Marketing, you ensure close coordination and smooth collaboration.
• Forecasting & performance management: Together with the Commercial team, you create, analyze and coordinate product forecasts and prepare relevant KPIs such as sell-out, pricing, stock levels and Buy Box performance.
• Catalog, data & compliance management: You are responsible for maintaining and optimizing the Amazon product catalog with regard to data quality and coordinate escalations for product compliance issues or product suspensions/holds.
• Collaboration with Amazon & AVS: You work closely with the Amazon AVS team and escape critical issues to the appropriate parties when necessary.

Requirements

• E-commerce & Amazon experience: You have experience in e-commerce with a focus on Amazon Vendor Central, ideally in the sports nutrition, food or consumables sector.
• Operational process competence: You bring a solid understanding of operational processes in order management, forecasting and supply chain.
• Catalog, data & KPI know-how: You have experience in catalog management, ensure high product data quality and possess strong analytical skills as well as confident handling of relevant KPIs.
• Working style & communication: You work in a structured, independent and solution-oriented manner and demonstrate strong communication skills and confidence when coordinating with internal and external stakeholders.
• Language skills: You have very good German and business-fluent English skills, both written and spoken.
• Team orientation: You are a team player and enjoy collaborating in cross-functional teams.