Director Sales - Germany

Tata Communications Transformation Services (TCTS); Düsseldorf; Vor Ort; EUR 120.000 - 170.000; Vollzeit

Zusammenfassung

Tata Communications Transformation Services (TCTS) is hiring a Senior Sales Manager to drive revenue growth across Germany. You will lead strategic account expansion, acquire new business, and manage complex sales cycles with cross-functional teams.

You will build executive relationships with customers, shape value propositions with delivery, solution and partner teams, and own SOWs, pricing, and contract closure to ensure targets and profit margins.

Qualifikationen

• 15+ years of experience in enterprise technology services sales or digital transformation sales.
• Strong understanding of the German telecommunications market, customer landscape and regulatory environment.
• Experience selling Cloud, Infrastructure, Cybersecurity, Data & AI, Managed Services or Transformation Services.
• Established relationships with leading telecom operators, carriers and technology partners in Germany and Europe.
• Demonstrated success in building joint go-to-market opportunities with telecom providers, hyperscalers and strategic ecosystem partners.
• Demonstrated success in managing large strategic accounts and complex sales cycles.
• Strong experience in RFP/RFI management and contract negotiations.
• Experience engaging C-level executives and business decision-makers.

Aufgaben

• Achieve annual sales bookings, revenue and margin targets for the assigned territory and accounts.
• Identify, qualify and close new business opportunities across targeted industries.
• Develop and execute strategic account plans to drive wallet share growth and long-term customer relationships.
• Build and maintain a healthy sales pipeline with accurate forecasting and reporting.
• Drive cross-sell and upsell opportunities across the TCTS portfolio.
• Establish and nurture executive-level relationships with key customer stakeholders.
• Serve as the primary commercial point of contact for assigned customers.
• Understand customer business priorities and align TCTS solutions to address their transformation goals.
• Drive customer retention and expansion through proactive engagement.
• Own customer satisfaction metrics and Net Promoter Score (NPS) improvement initiatives.
• Lead end-to-end response management for RFPs, RFIs and RFQs.
• Collaborate with solution architects, delivery leaders and commercial teams to develop winning proposals.
• Manage deal qualification, pricing strategy, commercial negotiations and contract closure.
• Ensure timely submission of high-quality, compliant and competitive proposals.
• Participate in client presentations, workshops and solution defence sessions.

Kenntnisse

Strategic Account Management

Opportunity Qualification

Customer Relationship Management

NPS & Customer Experience Management

Commercial Negotiation

Stakeholder Management

Executive Communication

Ausbildung

Bachelor's degree in Business, Engineering, Technology or related field

Jobbeschreibung

The Senior Sales Manager is responsible for driving revenue growth, customer satisfaction and strategic account expansion across Germany. The role focuses on acquiring new business, growing existing accounts, leading complex sales pursuits, managing customer relationships and ensuring achievement of sales and profitability targets aligned with TCTS business objectives.

The individual will act as a trusted advisor to clients, collaborating closely with delivery, solution, and partner teams to develop compelling value propositions and drive sustainable business growth.

Key Responsibilities :

• Achieve annual sales bookings, revenue and margin targets for the assigned territory and accounts.
• Identify, qualify and close new business opportunities across targeted industries.
• Develop and execute strategic account plans to drive wallet share growth and long-term customer relationships.
• Build and maintain a healthy sales pipeline with accurate forecasting and reporting.
• Drive cross-sell and upsell opportunities across the TCTS portfolio.

Business Development & Revenue Growth

• Establish and nurture executive-level relationships with key customer stakeholders.
• Serve as the primary commercial point of contact for assigned customers.
• Understand customer business priorities and align TCTS solutions to address their transformation goals.
• Drive customer retention and expansion through proactive engagement.
• Own customer satisfaction metrics and Net Promoter Score (NPS) improvement initiatives.
• Lead end-to-end response management for RFPs, RFIs and RFQs.
• Collaborate with solution architects, delivery leaders and commercial teams to develop winning proposals.
• Manage deal qualification, pricing strategy, commercial negotiations and contract closure.
• Ensure timely submission of high-quality, compliant and competitive proposals.
• Participate in client presentations, workshops and solution defence sessions.

Collaboration & Stakeholder Management

• Work closely with delivery, solution, and partner ecosystem teams.
• Drive alignment between sales commitments and delivery capabilities.
• Collaborate with global and regional leadership teams to accelerate business growth.
• Leverage strategic technology alliances and partner relationships to generate opportunities.

Key Performance Indicators

• Revenue Achievement
• Account Growth Rate
• Net Promoter Score (NPS)
• RFP Win Rate
• Forecast Accuracy

Required Experience :

• 15+ years of experience in enterprise technology services sales, consulting sales or digital transformation sales.
• Strong understanding of the German telecommunications market, customer landscape and regulatory environment.
• Experience selling Cloud, Infrastructure, Cybersecurity, Data & AI, Managed Services or Transformation Services.
• Established relationships with leading telecom operators, carriers and technology partners in Germany and Europe.
• Demonstrated success in building joint go-to-market opportunities with telecom providers, hyperscalers and strategic ecosystem partners.
• Demonstrated success in managing large strategic accounts and complex sales cycles.
• Strong experience in RFP/RFI management and contract negotiations.
• Experience engaging C-level executives and business decision-makers.

Required Skills :

• Strategic Account Management
• Opportunity Qualification
• Customer Relationship Management
• NPS & Customer Experience Management
• Commercial Negotiation
• Stakeholder Management
• Executive Communication

Education :

• Bachelor's degree in Business, Engineering, Technology or related field.
• Relevant technology certifications are advantageous.