Director of Solutions Engineering

Jobtailor; Deutschland; Vor Ort; EUR 140.000 - 190.000; Vollzeit

Zusammenfassung

Jobtailor seeks a senior leader to head Solutions Engineering, building a high-performing team and setting presales strategy across North America. You will mentor engineers, define processes, and partner with Sales to accelerate revenue while solving complex identity, fraud, and data challenges.

Collaborating with Product and Engineering, you will drive AI-enabled practices, measure outcomes, and recruit top talent to scale the function as the company grows.

Qualifikationen

• Proven success leading Presales or Solutions Engineering teams in a growth-oriented technology organization.
• Leadership style rooted in coaching and mentorship to help individuals grow and succeed.
• Deep expertise in presales methodologies, frameworks, and best practices, with track record of scaling processes.
• Hands-on experience leveraging AI tools to increase productivity and improve customer evaluations.
• Ability to serve as a strategic advisor to customers and internal stakeholders at all levels.
• Strong executive presence with excellent communication and presentation skills.
• Proactive ownership mindset to lead initiatives and deliver results in fast-paced environments.
• Ability to bridge customer challenges, business objectives, and technical solutions.
• Experience in identity verification, fraud, risk, data intelligence, cybersecurity, fintech or adjacent tech markets preferred.
• Proven ability to recruit, develop, and retain top technical talent.

Aufgaben

• Lead, mentor, and develop a high-performing Solutions Engineers team.
• Drive the technical sales strategy across North America, guiding discovery and evaluations.
• Partner with Sales leadership to align presales activities with revenue objectives and growth.
• Establish and scale presales methodologies, processes, and tools to improve consistency and outcomes.
• Act as a trusted advisor and executive sponsor on enterprise opportunities addressing identity, fraud, and data challenges.
• Champion AI-enabled practices to enhance productivity, engagement, and differentiation.
• Collaborate with Product and Engineering to translate insights into future product innovations.
• Leverage data and metrics to optimize win rates, evaluation success, deal velocity, and impact.
• Attract, hire, and retain top Solutions Engineering talent for scalable growth.
• Serve on Customer Engineering leadership to shape vision, strategy, and direction.

Kenntnisse

Team leadership

Presales expertise

AI-enabled workflows

Strategic advisory

Executive communication

Coaching & mentorship

Talent development

Cross-functional collaboration

Jobbeschreibung

Responsibilities

• Lead, mentor, and develop a high-performing team of Solutions Engineers, fostering a culture of technical excellence, accountability, and continuous growth.
• Drive the technical sales strategy across North America, guiding discovery, solution design, demonstrations, and customer evaluations.
• Partner closely with Sales leadership to align presales activities with revenue objectives and accelerate business growth.
• Establish and scale best-in-class presales methodologies, processes, and tools to improve consistency, efficiency, and customer outcomes.
• Act as a trusted advisor and executive sponsor on strategic enterprise opportunities, helping customers solve complex identity, fraud, and data challenges.
• Champion the adoption of AI-enabled practices and technologies to enhance team productivity, customer engagement, and technical differentiation.
• Collaborate cross-functionally with Product and Engineering teams to translate customer and market insights into future product innovation.
• Leverage data and performance metrics to optimize technical win rates, evaluation success, deal velocity, and overall business impact.
• Attract, hire, and retain top Solutions Engineering talent while building a scalable organization capable of supporting continued growth.
• Serve as a key member of the Customer Engineering leadership team, helping shape the vision, strategy, and future direction of the function.

Requirements

• Proven success leading, coaching, and developing high-performing Presales or Solutions Engineering teams in a growth-oriented technology organization.
• A leadership style rooted in coaching and mentorship, with a passion for helping individuals grow, succeed, and advance their careers.
• Deep expertise in presales methodologies, frameworks, and best practices, with a track record of scaling processes that improve team performance and business outcomes.
• Hands-on experience leveraging AI tools to increase productivity, enhance customer engagement, and drive more effective technical evaluations.
• Ability to serve as a strategic advisor to both customers and internal stakeholders, influencing decisions at all levels of the organization.
• Strong executive presence with exceptional communication and presentation skills, capable of translating complex technical concepts into compelling business value.
• A proactive, ownership-driven mindset with a demonstrated ability to lead initiatives, solve problems, and deliver results in fast-paced environments.
• Strong ability to bridge the gap between customer challenges, business objectives, and technical solutions.
• Experience in identity verification, fraud prevention, risk, data intelligence, cybersecurity, fintech, or adjacent technology markets is preferred but not required.
• Proven ability to recruit, develop, and retain top technical talent while building engaged, high-performing teams.