Director of Financial Aid and Veterans Affairs

Commonwealth of Virginia; Braunschweig; Vor Ort; EUR 60.000 - 78.000; Vollzeit

Zusammenfassung

A leading community college is seeking a Director of Financial Aid and Veterans Affairs to provide strategic leadership and ensure compliance with federal and state regulations. This role involves overseeing financial aid programs, managing staff, and supporting student access and success. Ideal candidates will have a Master's degree, strong analytical skills, and experience in financial aid. The position offers an opportunity to make a significant impact on the student community and uphold high standards of service.

Qualifikationen

• Master’s degree in Higher Education Administration, Business, or related field required.
• Experience in higher education financial aid with Title IV compliance.
• Strong analytical, organizational, and problem-solving skills needed.
• Ability to communicate complex information effectively.

Aufgaben

• Develop and manage financial aid programs and services.
• Ensure compliance with federal and state regulations.
• Supervise and train department staff.
• Manage annual budget and monitor fund balances.

Kenntnisse

Knowledge of financial aid regulations

Strong analytical skills

Supervisory experience

Excellent communication skills

Ausbildung

Master’s degree in a relevant field

Tools

Oracle / PeopleSoft

Jobbeschreibung

Title

Director of Financial Aid and Veterans Affairs

Agency

Southside Va Community College

Location

Brunswick - 025

FLSA

Exempt

Hiring Range

Commensurate with education, experience and VCCS guidelines

Full Time or Part Time

Full Time

Job Description

Established in 1970, Southside Virginia Community College (SVCC) is one of 23 colleges in the Virginia Community College System, with seven locations across several counties, including Brunswick, Charlotte, Nottoway, Mecklenburg, Greensville, and Halifax. SVCC serves the largest community college region in the state, covering ten counties and one city.

SVCC is located in a beautiful rural region renowned for its rolling hills, pine and hardwood forests, and farmland, and is home to two popular lakes: Gaston and Kerr. We offer a welcoming learning environment and are accredited to award associate degrees. The college offers a diverse range of programs, including developmental studies, academic, technical, and lifelong education. SVCC empowers students to build skills, knowledge, and leadership, preparing them to thrive in a changing society.

Thank you for considering employment with Southside Virginia Community College (SVCC). We are dedicated to attracting and retaining a talented workforce, which has earned us recognition as a Great College to Work For by The Chronicle of Higher Education for several consecutive years. Committed to ensuring equal educational opportunities for all students, SVCC values the diverse backgrounds and perspectives of our students, faculty, staff, and the communities we serve. For more information, please visit Join SVCC as a key leader in access, affordability, and student success. In this mission-critical role, you will shape the financial aid and veterans affairs experience for students across our rural service region by ensuring equitable access to higher education, providing exceptional service, and upholding the highest standards of federal and state compliance. As a senior leader on the Enrollment Management & Student Success team, you will guide a dedicated staff, steward millions in federal and state aid, support continuous improvement across student services, and help students navigate the financial pathways that make college possible. Your work will directly influence retention, completion, and opportunity for the students and families we serve. If you are driven by accuracy, integrity, and a commitment to expanding educational access, SVCC offers a meaningful place to lead, innovate, and make a lasting impact.

The Director of Financial Aid and Veterans Affairs provides strategic leadership, oversight, and administration of all federal, state, institutional, and private financial aid programs, as well as veterans’ educational benefits at Southside Virginia Community College. Reporting to the Vice President of Enrollment Management & Student Success, this position ensures the accurate, efficient, and compliant delivery of student aid to support access, affordability, and successful completion. The Director oversees daily operations, supervises professional and student staff, manages budgets, monitors regulatory changes, and maintains accountability for Title IV and VA program compliance. This position plays a critical role in advancing institutional enrollment, retention, and student success goals by ensuring timely awarding, exceptional service, process improvement, and the responsible stewardship of college resources. The home campus of either Keysville, VA / Alberta, VA is given with consideration of the chosen candidate's preference.

The Director shall have the following responsibilities, but is not limited to :

Responsibilities

• Responsible for maintaining Title IV Participation Agreement with the U.S Department of Education. Submits new programs for funding approval and ensures compliance with Title IV aid programs.
• Supports and actively participates in the college’s major initiatives for process improvement in financial aid and student services.
• Prepares, writes, and files College-wide institutional applications and reports for federal and state programs, which include the Fiscal Operations Report and Application to Participate (FISAP), the Financial Aid Reporting System Data Report (SCHEV report, S1 / S2 and S5), and any other reports related to the programs administered. Answers questions and provides information during audits and official reviews to justify policies, procedures, and variances.
• Supervises, trains, and evaluates department staff; works with staff to assign responsibilities; determines department priorities and procedures; and ensures cross-training.
• Ensures compliance with federal and state regulations regarding Financial Aid. Coordinates and oversees the awarding of grants. Oversees financial aid disbursements and performs monthly reconciliations with the U.S. Department of Education to maintain compliance. Collaborates with the SVCC Foundation Office to award and disburse scholarship funds.
• Administers satisfactory academic appeal (SAP) evaluation and appeal process for students seeking reinstatement of financial aid eligibility.
• Advises students, parents, staff, high school counselors, other college personnel, and off-campus sites on all aspects of student financial aid.
• Manages the department's annual budget process. Approves and monitors office expenditures. Monitors fund balances in the institutional Student Information System (Oracle / PeopleSoft) and external systems. Take appropriate action to maximize usage of grant funds and to prevent over awards.
• Remain current on state and federal regulations and communicate changes to affected constituents. Attends internal and external meetings and conferences, and reports changes to program requirements.
• Ensures supervision of Work-Study students and appropriate administration of the program.
• Oversees the monitoring of enrollment reports to identify students subject to the Return to Title IV aid policy.
• Oversees and ensures that the College's Veterans’ Benefits certification process is efficient, timely, and accurate. Ensures compliance with VA regulations, monitors student progress, and updates records for reporting. Works with the Virginia State Approving Agency to obtain approval of new programs.
• Performs other duties as assigned by the Vice President of Enrollment Management & Student Success.

The Director of Financial Aid and Veterans Affairs is responsible for the IT Security Role of Data Owner as specified in the COV ITRM SEC 501-01 Security Standard.

Minimum Qualifications

• Master’s degree in Higher Education Administration, Student Affairs, Business, Accounting, Finance, Public Administration, or a closely related field; or a combination of equivalent education and experience
• Recent experience working in higher education financial aid with responsibility for Title IV compliance and operational processes
• Supervisory experience, including hiring, training, evaluating, and developing staff.
• Comprehensive knowledge of federal and state financial aid regulations, awarding processes, SAP policies, and Return to Title IV (R2T4) requirements
• Recent knowledge and experience using financial aid systems, student information systems, and technology tools used to deliver and reconcile aid
• Strong analytical, organizational, and problem-solving skills, with the ability to interpret regulations and ensure data integrity
• Excellent communication skills and the ability to clearly explain complex financial aid and veterans’ benefits information to diverse audiences
• Demonstrated ability to uphold high ethical standards, maintain confidentiality, and exercise sound professional judgment
• Ability to work effectively in a fast-paced environment with strict regulatory deadlines and high-volume operations

Additional Considerations

• Five or more years of financial aid experience in higher education, demonstrating increasing responsibility with Title IV processes and regulatory compliance
• Recent experience working in a community college setting, especially one serving rural or under-resourced student populations
• Experience using Oracle / PeopleSoft Campus Solutions or comparable Student Information System financial aid management systems
• Experience leading process improvement initiatives, implementing new technologies, or enhancing financial aid operations
• Demonstrated success collaborating with multiple departments such as Enrollment Management, Business Office, Foundation Office, and Academic Affairs
• Experience administering VA education benefits and maintaining compliance with SAA requirements
• Experience managing budgets, monitoring fund balances, and applying internal control principles
• Experience participating in or responding to audits, program reviews, or compliance evaluations
• Commitment to diversity, equity, inclusion, and student success, with experience supporting first-generation, veteran, and economically disadvantaged students
• Demonstrated ability to cultivate inclusive environments and advance our commitment to building a caring community
• Commitment to innovative uses of technology and customer service excellence
• Strategic mindset with the capacity to translate institutional priorities into operational action plans