Director M&E Convention Sales (m/w/d) - Hamburg

Radisson Hotel Group; Hamburg; Vor Ort; EUR 100.000 - 125.000; Vollzeit

Zusammenfassung

A leading hotel group is seeking a Director of Meetings & Events Convention Sales in Hamburg. This role involves ensuring exceptional service, managing the events team, and developing strategies to enhance guest satisfaction. Ideal candidates will have proven experience in the hospitality industry and strong leadership skills. The position offers a competitive compensation package and various employee benefits including discounts and training opportunities.

Leistungen

Competitive compensation and benefits

Team rates for friends & family

30% discount on food and drinks

Extra day off around birthday

Access to online trainings

Bonus payment for service

Employee benefits portal

Referral program bonus

Qualifikationen

• Proven experience in meeting & events.
• Commitment to exceptional guest service.
• Experienced in using IT systems.

Aufgaben

• Ensure smooth running of the meeting & events department.
• Work proactively to improve guest satisfaction.
• Prepare and manage departmental budget.

Kenntnisse

Problem-solving capabilities

Leadership skills

Creative solutions

Strong communication

Jobbeschreibung

Join us at the Radisson Hotel Group as a Director M&E Convention Sales (m/w/d) in Hamburg.

We are looking for a passionate and driven individual to pack our events diary with first-class meeting space. As a Director Meetings & Events Convention Sales, you will join a team that is passionate about delivering exceptional service and creating memorable moments for our guests.

Responsibilities include:

• Ensuring the smooth running of the meeting & events department, delivering the highest levels of client and guest experience.
• Working proactively to improve guest satisfaction and comfort, with a positive and timely response to guest enquiries and problem resolution.
• Developing and implementing plans to achieve meeting & events initiatives and hotel targets.
• Leading and managing the meeting & events team, fostering a culture of growth, development, and performance.
• Preparing and managing the departmental budget, controlling costs and inventory, and attaining productivity and performance levels.
• Building and maintaining effective working relationships with key stakeholders.
• Establishing and delivering effective programs to advance sales and profitability.
• Ensuring adherence to legislation, due diligence requirements, and best practice activities.

Qualifications:

• Proven experience in meeting & events with strong problem-solving capabilities.
• Excellent leadership skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions and offer advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time, and energy.
• Experienced in using IT systems on various platforms.
• Strong communication skills.

Benefits:

• Competitive compensation and benefits package.
• Team rates for you and your friends & family at all Radisson Hotels.
• 30% discount on all food and drinks in all Radisson hotels.
• An extra day off around your birthday as a gift.
• Access to over 2000 online trainings in the in-house Radisson Academy.
• A bonus payment and a real gold Yes I Can! pin for every fifth year of service.
• Employee benefits portal with further discounts and lucrative regional special conditions.
• 550 net referral program bonus for every recruitment through your recommendation.