Digital Coordinator (m/f/d)

documenta und Museum Fridericianum gGmbH; Kassel; Vor Ort; EUR 42.000 - 54.000; Vollzeit

Zusammenfassung

documenta and Museum Fridericianum gGmbH seeks a Digital Coordinator (m/f/d) for the Communications and Marketing Department to support documenta 16. This full‑time, fixed‑term position starts as soon as possible and is based in Kassel.

You will develop digital communication concepts, manage channels (website, social media, newsletters, online ticketing), and collaborate with internal teams and external partners to raise the profile of documenta 16 in the digital space.

Qualifikationen

• Degree in communication studies, journalism, political science, public relations, or comparable qualification.
• Excellent written and oral German and English (CEFR B2 or higher).
• Experience with social media and digital channels.

Aufgaben

• Develop and implement a comprehensive digital strategy for documenta 16 in collaboration with senior leadership.
• Manage digital channels: website, social media, newsletters, digital advertising campaigns, and online ticketing.
• Plan content and editorial calendar for all documenta social channels.
• Support CRM system implementation and cross-team usage.
• Contribute to conception, coordination, and evaluation of digital campaigns and marketing activities.
• Collaborate with agencies, developers, and content creators to drive implementation.
• Oversee digital media partnerships and manage online sales/ticketing partners.
• Ensure compliance with corporate design across digital channels.
• Incorporate sustainability, accessibility, and inclusion in digital initiatives.

Kenntnisse

Social media management

Digital marketing

Content planning

CRM systems

German & English communication

Ausbildung

Degree in communication studies, journalism, public relations or related field

Tools

CRM software

Social media tools

Jobbeschreibung

documenta and Museum Fridericianum gGmbH are seeking a Digital Coordinator (m/f/d) for the Communications and Marketing Department for documenta 16, to start as soon as possible.

This full‑time position is a fixed‑term contract through October 31, 2027.

documenta and Museum Fridericianum gGmbH is a nonprofit organization supported by the City of Kassel and the State of Hesse as shareholders. Its responsibilities include the documenta exhibition, which takes place every five years, the Fridericianum, the documenta archive, and the documenta Halle.

As an internationally renowned exhibition of contemporary art, documenta stands for discourse, diversity, and social relevance. We are looking for a dedicated individual who will develop digital communication concepts and formats and raise the profile of documenta 16 in the digital space.

Responsibilities

• Support the development and implementation of a comprehensive digital strategy for documenta 16 in close collaboration with the Head of Communications, the Head of Digital, the Artistic Team, and the Executive Board.
• Shared responsibility for all digital channels: website, social media, newsletters, digital advertising campaigns, and online ticketing.
• Supporting content planning and developing the editorial calendar for all of documenta’s social media channels.
• Implementation and cross‑team application of the CRM system.
• Contributing to the conception, coordination, and evaluation of digital campaigns and marketing activities.
• Collaborate with service providers (agencies, developers, content creators) and internal stakeholders to drive implementation.
• Overseeing digital media partnerships and managing online sales and ticketing partners.
• Ensuring compliance with the corporate design across all digital channels.
• Taking sustainability, accessibility, and inclusion into account in all digital initiatives.

Profile

• Degree in communication studies, journalism, political science, public relations, or a comparable qualification.
• Professional experience in press and public relations.
• Media savvy, diplomatic skills, and a practical approach to work.
• Interest in current art and cultural discourse as well as social debates.
• Excellent written and oral communication skills in German and English (at least B2 according to the CEFR).
• Experience with social media and digital communication channels.

We are offering you an interesting and challenging position on an international team in the arts and culture sector.

Your weekly work schedule is 40 hours. The job is based in Kassel.

We value diversity and therefore welcome applications from everyone—regardless of gender or gender identity, ethnic origin or nationality, age, religion or belief, disability, sexual orientation, or social background.

We strongly encourage people with severe disabilities or those seeking equal opportunities to apply. Since our workspaces are located in historic buildings that are not fully accessible, we will work together to find individualized solutions.