Deutscher Content Moderator für Social Media in Griechenland (m / w / d)

Teleperformance; Bergisch Gladbach; Vor Ort; EUR 30.000 - 42.000; Vollzeit

Zusammenfassung

A leading customer service provider seeks Social Media Content Moderators to join their team in Athens. This role involves reviewing and categorizing online content, requiring strong German and English communication skills. The company offers relocation support, a competitive salary, and various benefits, making it a great opportunity for those looking to start a new journey abroad.

Leistungen

Complete relocation support

Competitive monthly salary + bonuses

Health care benefits

Full training by certified instructors

Free online Greek language courses

Qualifikationen

• Excellent verbal and written skills in German.
• Very good English knowledge.
• Attention to detail and ability to distinguish self-beliefs from content.

Aufgaben

• Review and categorize social media content based on specific guidelines.
• Ensure high quality and safe experiences for users.
• Assist customers via chat, email, or phone.

Kenntnisse

German verbal and written skills

English knowledge

Communication and soft skills

Problem-solving skills

Windows Operating Systems

Attention to detail

Experience in Content Moderation

Tools

MS Office

Jobbeschreibung

Are you passionate about everything online, with an eye for details? Become a member of our strong and growing Social Media Content Moderators team in Athens!

We are looking for talents with great German & English skills who will join us in our state-of-the-art working environment in Greece, after relocating to Athens.

Be part of a strong team that reviews and categorizes social media commercial ads, and also reviews and moderates business content, helping to build a better user experience.

TP in Greece connects customers with the world’s top brands for more than 30 years. With a team of more than 12,000 employees from 109+ nationalities, we proudly represent the leading global businesses.

This position is not a remote / work-from-home position. Our teams are based in our state-of-the-art offices in Athens, Greece (Moschato and Piraeus).

What you will do :

• Review and categorize social media content based on specific guidelines.
• Ensure that all information uploaded by users follow the guidelines based on client’s policies.
• Make well balanced decisions to be an effective advocate for the online community.
• Ensure high quality and safe experiences for both people and businesses.
• Apply a content policy to digital content and execute handling procedures with consistency.
• Assist customers via chat, email or phone (depending on the project).
• Identify inefficiencies in workflows and suggest solutions.
• Follow company and client procedures and guidelines.

What we expect from you :

• Excellent verbal and written skills in German
• Very good English knowledge
• Exceptional communication and soft skills, as well as problem-solving skills
• Ability to use Windows Operating Systems, internet applications and MS Office
• Solid team, and collaboration skills, work independently with limited supervision
• Attention to detail and ability to distinguish self‑beliefs from moderated content and policies
• Be positive and proactive and have a desire for applying continuous improvement processes
• Experience in Content Moderation, Social Media or Customer Support will be considered as an advantage

What we offer to you :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Refer‑A‑Friend : Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work‑Certified Company that fosters diversity

Find out more

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