Desktop Support Technician

EOS IT Solutions; Berlin; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A global technology and logistics firm in Berlin is seeking a Desktop Support Technician to provide hands-on support for IT equipment and ensure excellent customer service. Key responsibilities include deploying desk setups, managing inventory, and assisting with troubleshooting. Ideal candidates will have experience in logistics or manufacturing and proficiency in Microsoft Office. Apply for this dynamic role in a diverse and inclusive work environment.

Qualifikationen

• Experience in logistics, warehousing, or manufacturing is preferred.
• Must be proficient in Microsoft Office.
• Familiarity with inventory tools is preferred.
• Strong communication and time management skills are essential.
• Attention to detail and organisational ability required.

Aufgaben

• Provide hands-on support for IT equipment and workspace setups.
• Fulfil materials and equipment requests.
• Deploy desk setups and monitors.
• Provide desk-side support and troubleshooting.
• Manage inventory levels and restocking.

Kenntnisse

Experience in logistics, warehousing, or manufacturing

Proficiency in Microsoft Office

Strong communication and time management skills

Attention to detail and organisational ability

Team-oriented approach

Tools

Inventory tools

Jobbeschreibung

Desktop Support Technician

Our Company EOS IT Solutions is a family‑run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders. We deliver forward‑thinking solutions based on multi‑domain architecture, with a strong focus on customer satisfaction and service excellence.

What You Will Do

As a Desktop Support Technician, you will provide hands‑on support for IT equipment and workspace setups, ensuring smooth operations and excellent customer service.

Key Responsibilities

• Fulfil materials and equipment requests
• Deploy desk setups and monitors
• Safely dispose of equipment
• Provide desk‑side support and troubleshooting
• Manage inventory levels and restocking
• Maintain vending machines (L1 maintenance, moves, planogram changes)
• Handle e‑waste and donation requests
• Collect IT equipment (terminations, upgrades)
• Assist with desk moves
• Liaise with inventory teams
• Perform inventory counts and manage stock levels
• Receive inbound hardware
• Coordinate EMEA shipments
• Support other projects as assigned

What You Need to Succeed

• Experience in logistics, warehousing, or manufacturing (preferred)
• Proficiency in Microsoft Office
• Familiarity with inventory tools (preferred)
• Strong communication and time management skills
• Attention to detail and organisational ability
• Team‑oriented and professional approach

Belonging at EOS

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We welcome applications regardless of gender, gender identity, age, belief, race, national origin, sexual orientation, disability, marital or civil partnership status, or other non‑merit factors.