Desktop Support

TEKsystems; Deutschland; Vor Ort; EUR 23.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental/vision insurance

401(k) plan

Zusammenfassung

TEKsystems is seeking an Entry-Level IT Support Analyst for Beloit, WI. The role starts with on-site training 5 days/week and progresses to a hybrid schedule (3 onsite, 2 remote, Wed/Fri typically remote).

You will handle 80-100 support calls daily, troubleshoot hardware/software, manage Active Directory resets, and support Office 365 with ticketing systems. Contract position with competitive hourly pay.

Qualifikationen

• Desktop Support and general IT troubleshooting are required.
• Active Directory password resets and account support are typical tasks.
• Experience with Windows OS and Office 365 is expected.
• Familiarity with ticketing systems and customer service is important.

Aufgaben

• Handle 80-100 support calls per day.
• Provide Tier 1 IT support on-site during training.
• Assist with device deployment and configuration.
• Troubleshoot hardware and software issues and printer problems.

Kenntnisse

Desktop Support

Active Directory

Windows OS

Customer Service

Help Desk

Office 365

Ticketing Systems

Phone/Call Handling

Hardware Troubleshooting

Tools

AS/400

Jobbeschreibung

Entry-Level IT Support Analyst

Schedule: 7:00 AM - 4:00 PM or 8:00 AM - 5:00 PM

This is an excellent entry-level IT opportunity for someone looking to grow their technical support career. Candidates should be comfortable working onsite 5 days per week, particularly during the first few months of training.

After the training period, the schedule transitions to a hybrid model with 3 days onsite and 2 days remote (typically Wednesday and Friday remote).

Position Overview

• Tier 1 IT Support role
• Handle approximately 80-100 support calls per day
• 4+ month contract
• Join a team of support professionals that is continuing to grow
• Customer service and troubleshooting skills are critical for success

Typical Support Issues

• Active Directory password resets and account support
• Printer troubleshooting
• Hardware and software issues
• Mobile device support
• Network connectivity issues
• General IT support and troubleshooting

Required Skills/Knowledge

• Desktop Support
• Technical Troubleshooting
• Active Directory
• Windows Operating Systems
• Customer Service
• Technical Support
• Help Desk / Service Desk Experience
• Office 365
• Ticketing Systems
• Device Deployment and Configuration

Nice-to-Have Skills

• MacOS support experience
• Exposure to AS/400 environments

Ideal Candidate

We're looking for someone with a strong customer-first mindset, solid technical aptitude, and a desire to learn and grow within IT. This opportunity is well-suited for candidates early in their IT careers who enjoy solving problems and helping end users.

Job Type & Location

This is a Contract position based out of Beloit, WI.

Pay and Benefits

The pay range for this position is $19.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Beloit,WI.

Application Deadline

This position is anticipated to close on Aug 18, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.