Delivery Manager

REMATIQ; Berlin; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Equity

Hybrid work in Berlin-Mitte

Job summary

REMATIQ is redefining how enterprise AI is deployed in MedTech. We seek a deployment strategist to lead customer engagements from discovery through adoption, working with customers, founders, and cross-functional teams to translate complex challenges into practical AI solutions.

This hands-on leadership role requires strong problem-solving, ownership, and the ability to manage expectations in a regulated, high-stakes environment.

Qualifications

• Typically 3–7 years of experience in consulting, AI deployment, enterprise software, or customer-facing transformation.
• Strong ownership, ability to structure ambiguous problems, and drive execution with limited guidance.
• Excellent problem-solving, clear communication, and stakeholder management in complex organizations.
• Fluency in English and German is mandatory.

Responsibilities

• Lead customer engagements from discovery to deployment, adoption, and expansion.
• Demo platforms, shape pilots, and collaborate with engineers and domain experts.
• Own deployments, define success criteria, manage risks, and remove blockers.
• Build trust with customers and manage expectations and next steps.
• Onboard users, troubleshoot issues, and identify expansion opportunities with Sales.
• Help scale REMATIQ by shaping playbooks and processes for growth.

Skills

Problem solving

Customer presence

Technical curiosity

Ownership

AI fluency

Product fluency

Execution quality

Entrepreneurial mindset

English & German

Job description

Help shape how enterprise AI gets deployed in MedTech.

Join REMATIQ on our mission to help medical innovators bring life-saving products to market faster and safer.

About REMATIQ

REMATIQ builds AI software for life sciences and medical device companies. Our platform helps teams automate complex documentation and compliance workflows, while keeping outputs traceable, reviewable, and audit-ready.

Product development in MedTech is highly complex. Teams need to manage requirements, documentation, quality processes, regulatory expectations, and internal reviews across many systems and stakeholders. REMATIQ helps customers simplify this work, reduce manual effort, and move faster without compromising on quality or compliance.

We work with some of the world's leading life sciences and MedTech companies, including Philips, Siemens Healthineers, B. Braun, and Novartis. Having recently closed our Series A, we are entering our next phase of growth, expanding our team and bringing AI into more customer workflows.

We are now looking for exceptional people who want to do more than manage projects. People who want to take ownership, make things happen, and help build how we deploy AI at scale.

This is a rare opportunity to shape our growing Delivery organization, develop how we work with customers, and help build the structures and playbooks that will support our international expansion.

We believe in the value of in-person collaboration and work in a hybrid setup, with the team coming together in our Berlin-Mitte office typically four days per week.

What you'll do

As an AI Deployment Strategist at REMATIQ, you will independently lead customer engagements from discovering valuable use cases through demos, pilots, implementation, adoption, and expansion. You will work directly with customers, our founders, Forward Deployed Engineers, MedTech Domain Experts, Product, and Sales to turn complex challenges into practical AI solutions that deliver measurable value.

This is a hands-on customer leadership role. You'll get deep into our AI platform, understand customers' challenges, and help shape solutions alongside technical and domain experts. You won't need to write code or be a MedTech specialist, but you should be excited to get into the details and make things work.

You will:

• Discover high-impact opportunities: Understand customer workflows, identify valuable AI use cases, and translate complex challenges into clear priorities and practical solutions.

• Bring AI solutions to life: Demonstrate REMATIQ's platform, shape compelling pilots, and work with technical and domain experts to turn promising use cases into working solutions.

• Own customer deployments: Lead engagements from initial scoping to successful rollout. Define success criteria, align stakeholders, manage risks, remove blockers, and take responsibility for customer outcomes.

• Lead customer relationships: Build trust, independently manage customer interactions, communicate clearly, and proactively manage expectations and next steps.

• Drive adoption and expansion: Become an expert in our platform, onboard and support users, troubleshoot issues, and identify further opportunities together with customers and Sales.

• Help build how REMATIQ scales: Execute with speed and quality, use AI tools to work smarter, improve how we deliver customer projects, and help shape the playbooks and processes that will define our next stage of growth.

What we're looking for

We are looking for a top performer with exceptional problem-solving skills, customer presence, technical curiosity, and a strong drive to turn ideas into real-world impact.

You may be a strong fit if you have:

• Relevant background: Typically 3–7 years of experience in consulting, AI deployment, enterprise software, customer-facing transformation, or a high-growth technology company. Former founders and early startup employees who have built something themselves are especially welcome.

• Strong ownership: You take responsibility for outcomes, structure ambiguous problems, identify what matters, and drive execution with limited guidance.

• Excellent problem-solving skills: You quickly understand unfamiliar topics, think analytically and conceptually, and translate complexity into clear insights and practical solutions.

• Strong customer presence: You build trust, communicate confidently, manage expectations, and navigate complex enterprise organizations with clarity and professionalism.

• AI and product fluency: You are tech-savvy, learn new software quickly, and enjoy understanding how technology works and how it can solve real problems. Coding is not required.

• High execution quality: You deliver excellent work at speed, are highly reliable, and actively use AI tools to analyze, synthesize, and improve your output.

• Entrepreneurial mindset: You are resourceful, adaptable, resilient, and comfortable taking initiative and going beyond your immediate responsibilities to get things done.

• Fluency in English and German (mandatory).

Experience in MedTech, life sciences, or other regulated industries is a plus, but not a prerequisite. We are open to exceptional candidates from unconventional backgrounds.

Why join REMATIQ?

• Career-defining opportunity: Join shortly after our Series A and help shape the next phase of an ambitious AI company, with meaningful influence over how we grow and scale.

• Real ownership: Take responsibility for high-impact enterprise deployments and help build the Delivery organization that will shape our future.

• Exceptional exposure: Work directly with our founders, leading global customers, and talented AI engineers at the intersection of technology, strategy, and business transformation.

• Purposeful impact: Help transform how medical devices reach the market in an industry where quality, compliance, and patient safety mean nothing can be left to chance.

• Compensation & growth: Competitive salary plus equity, giving you a stake in the success you help create.