Delivery Lead

Telus Digital; Deutschland; Vor Ort; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

Telus Digital is seeking a Delivery Lead to partner with Fortune 500 clients and manage product vision related to Data & AI. This hybrid role will involve building a team and ensuring project success through effective client engagement.

Ideal candidates will have over 10 years of experience in product development and strong communication skills. This position offers an exciting opportunity to lead innovative projects and foster career development within the team.

Qualifikationen

• 10+ years of experience in driving product development related to Data & AI.
• Experience in client services to facilitate decision-making.
• Strong communication skills for diverse audiences.

Aufgaben

• Drive product development involving Data & AI solutions.
• Lead decision-making on complex project issues.
• Deliver tailored communication to various stakeholders.
• Create and guide project plans to align teams.
• Focus on key client objectives while managing projects.
• Engage directly with clients to manage scope and relationships.

Jobbeschreibung

Who We Are

In August 2025, TELUS Digital https://www.telusdigital.com/ acquired GM2 https://www.gm2dev.com/, creating a combined firm to design and deliver transformative digital products and customer experiences through cutting‑edge technology, strategic thinking, and a people‑first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end‑to‑end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in‑store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi‑billion‑dollar parent company.

LOCATION & FLEXIBILITY

This is a hybrid role. This model requires the ability to work in a hybrid mode from our office in Buenos Aires (1 to 2 times/ week). Our office culture is designed to foster in‑person innovation, collaboration, and connection with team members, local and visiting, from other global offices.

The Opportunity

As a Delivery Lead, you'll partner with Fortune 500 clients to set a product vision while advising and managing scope, risk, and new product opportunities related to Data & AI. You'll have the unique opportunity to build and grow a team as the Virtual CEO of your project!

This is also a People Manager position. Aside from your responsibilities with client and project management, you will be helping our Partners by hiring, onboarding, assisting and mentoring other Delivery Leads and Project Managers, guaranteeing their career development in our company.

Responsibilities

• Drive product development that involves Data and AI (traditional AI, GenAI and Agentic AI), leading the creation of products that are critical to our clients' businesses.
• Lean on your deep client services experience to drive effective decision‑making on complex issues of scope, design, architecture, and process.
• Deliver timely, tailored communication for various audiences: engineering teams, product managers, marketing partners, and C‑level executives.
• Create, guide, and communicate the holistic (WillowTree, client, 3rd party) project plan and goals to create alignment and drive convergent implementation.
• Encourage sustainable flow for your team while focusing on key client objectives.
• Be flexible and adaptive to changing scenarios and environments by applying appropriate project management frameworks to suit the customer and product.
• Regularly visit your client, usually 1–3 days per month, up to 20% of the time during kickoff or launch periods.
• Engage directly with clients managing the account details, project scope, and relationship.

Qualifications

• 10+ years of experience in