Description:
Summary:
Make change, cash checks, and sort coins for guests. Operate computer systems to process and verify guest credit and check-cashing activity as well as exchanging chips, tokens, and promotional items for cash.
Essential Functions and Responsibilities:
- Issue and receive funds for chips, tokens, checks, coins and promotional items purchased or won in the casino
- Issue necessary operating funds to other departments
- Balance assigned funds and maintain an organized workstation
- Operate computer, coin sorter, money sorter, office equipment, telephone, and key control system
- Maintain and complete various gaming and company forms and reports
- Report any monetary or procedural discrepancy to the cage supervisor or manager in a timely manner
- Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
- Initiate the greeting, welcome guests in a friendly manner, and thank them for their patronage
- Offer information regarding property promotions, products, services, and events taking place
- Smile, make eye contact, and use the guest’s name while interacting
- Provide outstanding customer service in a timely manner to both guests and fellow employees
- Perform other duties as assigned
Requirements:
Qualifications
- Previous cash handling and customer service experience
- Prior experience working in a team or group environment
- 6 months of previous experience working in high volume, fast-paced cashiering environment preferred
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Able to efficiently write routine reports and correspondence
- Ability to accurately add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to accurately process data using a computer and 10-key
- At least 21 years of age
- High school diploma or equivalent
- Able to effectively communicate in English, both written and verbal
- Obtain and maintain all work cards as required by the company
- Verify right to work in the United States
Work Environment
Equal Employment Opportunity
We are an equal opportunity employer and welcome applications from diverse candidates.