DC IT Technician - Berlin (m/f/x)

OVH GmbH; Berlin; Vor Ort; EUR 45.000 - 55.000; Vollzeit

Zusammenfassung

OVH GmbH in Berlin is seeking a DC Technician to support the operational launch of new data centers. This role involves ensuring the functionality of server equipment and infrastructure, requiring teamwork, enthusiasm, and flexibility.

The ideal candidate will have a post-secondary qualification in IT or Maintenance, along with a minimum of 2 years' experience in a similar role. Responsibilities include installation, monitoring, and troubleshooting of data center equipment.

OVHcloud values diversity and encourages applicants to be themselves.

Qualifikationen

• Minimum of 2 years’ experience in a similar role.
• Authorization to operate technical service vehicles.
• Strong electrical aptitude for data center infrastructure.

Aufgaben

• Install and set up infrastructure equipment.
• Monitor and maintain server functionality.
• Respond to emergencies and escalated incidents.

Kenntnisse

Interest in IT and computer hardware

General maintenance procedures knowledge

Problem-solving abilities

Fluency in English

Team player and communication skills

Attention to detail

Ausbildung

Post-secondary qualification in electronics / IT / Maintenance

Tools

Tools for equipment installation

Jobbeschreibung

As a member of the DC Operations team reporting to the Datacenter Manager in Berlin, the DC Technician will play a key role in the opening and operational launch of our new data centers in Berlin. The technician ensures the proper functioning of the data center infrastructure by overseeing equipment installation and maintenance, guaranteeing continuity of service.

Given the dynamic environment of sites opening, proactivity, strong teamwork, enthusiasm, and flexibility are essential to successfully support this strategic project. The role may require participation in an on-call rotation.

Responsibilities

Your main responsibilities:

• Participation to the Installation of services
• Install racks as required and set up power, cooling and network wire connections
• Install, and set up the infrastructure equipment: cooling
• Install the probes and alerts needed to manage Infrastructures equipment’s
• Connect power and network cables within server and network rack
• Install / Uninstall servers as required by the DC Manager and in accordance with the operational plan
• Assemble and install computer hardware (assemble / install / upgrade/ update servers)
• Contribute to datacenter systems architecture and ensure 1st level of support
• Inspect IT and Infrastructure alarms and DC monitoring systems and quickly schedule repairs when needed
• Ensure servers are functioning properly via analysis and monitoring
• Complete interventions on the equipment in response to monitoring alerts or customer tickets
• Manage and resolve system failures; undertake curative maintenance on delivered servers; troubleshoot technical issues using various tools: network, servers; replace failed networking devices within racks
• Respond quickly in the event of an emergency, notify appropriate personnel, and follow safety protocol
• Coordinate activity with all 24/7 teams and help improve customer relations
• Ensure information is shared between maintenance agents and provide reports to the DC Manager
• Respect the schedule and targets set by the DC Manager
• Relay reported anomalies to maintain service quality
• Escalate incident tickets to Level 2 support where appropriate
• Upgrade the servers (change obsolete components)
• Assist team members with other relevant IT or infra maintenance tasks within the Datacenter
• Follow the set‑up and maintenance procedures for equipment
• Make suggestions for possible improvements to equipment
• For all these actions, use the right tools and keep asset’s databases up to date: stock, assets, status, actions, etc…
• Assist and follows contractors or/and the provider in their maintenance building tasks
• Support the setup of ventilation, refrigeration, cooling systems and conduct repairs when necessary
• Make preventative and recurring diagnostics on the cooling’s equipment (pumps, ventilators, air coolers, change filters, programmed tests, cleaning, etc.)
• Manage the logistics of orders and dispatch

Skills Required

• A keen interest in IT and computer hardware products/components
• Advanced knowledge of general maintenance procedures, safety protocols, and operational techniques, with a strong awareness of applicable security and regulatory requirements
• Basic knowledge of computer networking
• Basic knowledge of datacenters’ infrastructure
• Effective problem‑solving abilities
• Fluency in English
• Knowledge in logistics and stock management
• A team player with excellent communications skills
• Positive and proactive mindset
• Customer Centric Oriented
• Attention to detail and a solution‑oriented approach

Experience Required

• Post‑secondary or equivalent qualification in electronics / IT / Maintenance
• Strong electrical aptitude with the ability to safely operate, maintain, and troubleshoot electrical systems within a data center infrastructure environment
• Authorization and qualification to operate and handle technical service vehicles in compliance with applicable safety regulations
• A minimum of 2 years’ experience in a similar role
• Experience of building and maintaining computers

OVHcloud values and supports the diversity of the people we hire. Diversity means fostering a workplace where individual differences are recognized, appreciated, and respected, allowing everyone to develop their full potential and strengths. Be free to be yourself!

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Sustainability at OVHcloud: we commit to responsible practices and encourage applicants who share this vision. Our job descriptions are guidelines, not barriers; we welcome a diverse range of candidates.